Dental front desk/ office manager

Cummings Family Dentist; Cumming (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Dental insurance

Opportunity for advancement

Paid time off

Job summary

Cummings Family Dentist in Cumming, Georgia is seeking a full-time Dental Receptionist/Office Manager. The ideal candidate will have at least 1 year of experience in a dental office and exceptional customer service skills. Responsibilities include greeting patients, managing appointments, and handling phone calls.

The position offers a competitive salary along with benefits such as dental insurance, paid time off, and opportunities for advancement.

Qualifications

• At least 1 year of experience working in a dental or medical office.
• Knowledge of insurance plans (HMO/PPO).
• Must have customer service experience.

Responsibilities

• Greet patients, sign them in, schedule future appointments.
• Handle incoming phone calls and respond to patient inquiries.
• Maintain a clean and friendly waiting area.

Skills

Customer service

Insurance verification

Phone etiquette

Tools

Open dental

Job description

our office in Cumming, Georgia is looking for a full-time Dental Receptionist/ office manager. Our ideal candidate will have at least 1 year of experience working in a dental office; knowledge of various insurance plans; and exceptional customer service skills. We offer a competitive salary, plus benefits!

Benefits:

• Dental insurance
• Opportunity for advancement
• Paid time off

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Insurance verification
• Experience with open dental is preferred but not required
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

• At least 1 year of experience working in a dental or medical office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Customer service experience, must

Job Type: Full-time

Experience:

• dental office: 1 year (Required)