Dental Front Desk Coordinator

Stardentalpartners; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading dental practice in Washington DC is seeking a Full Time Dental Front Desk Coordinator. The role involves welcoming patients, managing appointments, and coordinating payments, with a focus on providing excellent customer service. The position offers competitive hourly compensation and a range of benefits, including paid time off and professional development opportunities.

Benefits

Highly Competitive Compensation

Monthly Employee Incentive Program

401K

Paid Time Off (PTO)

Paid Company Holidays

Medical, Dental, and Vision

Professional development and support with continuing education

Qualifications

• 2+ years dental front office experience required.
• Familiar with HIPAA and OSHA Compliance.
• Ability to lift up to 10 lbs.

Responsibilities

• Welcome and greet patients for positive first impressions.
• Coordinating patient payments and insurance verification.
• Scheduling and confirming appointments.

Skills

Interpersonal Skills

Customer Service

Reliability

Education

High school diploma

Tools

Dental practice software (Denticon preferred)

Microsoft Office Suite

Job description

Overview

Phillips, Cooper and Associatesis now hiring a Full Time Dental Front Desk Coordinatorin Washington DC.

As a Full Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Front Desk Coordinator Schedule

Monday through Thursday 7:40am - 5:00pm and Friday 7:45am - 4:00pm

The practice's proximity to a metro station is a significant benefit, as it makes commuting easier for both staff and patients. With the station just a short walk away, employees have convenient access to both train and bus routes, offering flexible transportation options. This accessibility not only saves time but also reduces the stress of long commutes, allowing the team to focus more on their work and providing patients with timely, reliable service.

To learn more about Phillips, Cooper and Associates - www.phillipscooper.com

Full Time Benefits

• Highly Competitive Compensation $22 to $26 hourly, dependent upon experience and skill set
• Monthly Employee Incentive Program
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Employee Referral Bonus Program
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

• Welcome and greet patients for positive first impressions
• Patient check in/out
• Coordinating patient payments
• Insurance verification
• Answers incoming calls and managing voicemails
• Scheduling and Confirm appointments
• Treatment plan preparation and presentation
• Confirming patient information and gathering needed patient documentation
• Managing the flow of provider schedules
• Patient & Partner Practice Communications

Qualifications

• High school diploma required
• Previous 2+ years dental front office experience required
• Experience with insurance verification, payment posting, treatment preparation and presentation
• Experience with dental practice software, Denticon preferred
• Microsoft Office Suite experience
• Excellent interpersonal skills
• Customer service oriented
• Reliable and collaborative team member
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.
• Must be familiar with HIPPA and OSHA Compliance.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.