Dental Financial Coordinator

Emergency Dental Care USA, Inc; Cape Coral (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical & Dental packages

FSA & HSA options

Job summary

Emergency Dental Care USA, Inc is hiring a Full‑Time Dental Financial Coordinator in Cape Coral, FL. The role requires patient‑focused, fast‑paced support with treatment plan discussions, insurance benefits and payment options, while maintaining records and HIPAA compliance.

You will work a compressed 9:00 AM–9:00 PM schedule, at least 3.5 days per week including one weekend day, with opportunities for professional growth and full medical/dental benefits.

Qualifications

• 2+ years of Dental Financial Coordinator experience required.
• Previous clinical dental experience required.
• Experience in a dental office and discussing treatment costs with patients.
• Comfortable working in a fast-paced, patient-focused dental environment.
• Available to work at least 3.5 days per week including one weekend day.

Responsibilities

• Greet and welcome patients; manage front office tasks and phones.
• Review treatment plans, fees, financial responsibilities and payment options.
• Discuss insurance benefits and assist patients with finances.
• Coordinate appointments and maintain patient records; support HIPAA compliance.

Job description

About the Organization

Emergency Dental Care USA is a group of dental offices focused on providing same‑day appointments to emergency and non‑emergency patients. Originally inspired by urgent care medical clinics, Emergency Dental Care USA provides much needed services on weekends, evenings and many holidays. Most offices are open seven days a week, and can usually treat walk‑in patients. For over 20 years we've helped thousands of people with toothaches, chipped teeth and all sorts of other dental emergencies get the care they need without the wait. In most cases our emergency dentists can diagnose patients and perform treatment on the same‑day. We are a fast‑growing company seeking ambitious individuals to grow with us. For full‑time employees, we offer benefits except retirement benefits at this time.

Benefits Information

Description

We're Hiring!

We are seeking an experienced, motivated, and patient‑focused Full‑Time Dental Financial Coordinator to join our team. This is a full‑time position requiring a minimum of 3.5 days per week, including at least one weekend day.

Our practice operates on a compressed schedule of 9:00 AM-9:00 PM, so candidates must be comfortable working extended shifts within this schedule.

REQUIRED QUALIFICATIONS

• Minimum of 2 years of Dental Financial Coordinator experience is required
• Previous clinical dental experience is required
• Experience working in a dental office is required
• Must have experience discussing treatment plans, fees, payment options, and insurance with patients
• Must be comfortable working in a fast‑paced, patient‑focused dental environment
• Must be available to work at least 3.5 days per week, including 1 weekend day
• Must be available to work within our 9:00 AM-9:00 PM compressed schedule
• Applicants who do not meet the required Dental Financial Coordinator experience and previous clinical dental experience will not be considered.

About the Role

We believe that providing exceptional lifetime care for our patients starts with hiring and developing team members who support both the clinical and business needs of our practice. Our team values patient care, accountability, teamwork, and a commitment to excellence.

As a Dental Financial Coordinator, you will play an important role in helping patients understand their treatment plans, financial responsibilities, insurance benefits, and payment options while supporting the overall operations of the dental practice.

Key Responsibilities

• Greet and welcome patients and create a positive first impression
• Manage front office responsibilities, including answering phones and responding to patient inquiries
• Communicate professionally with patients, dental insurance companies, and team members
• Review treatment plans, fees, financial responsibilities, and payment options with patients
• Discuss insurance benefits and assist patients in understanding their financial obligations
• Coordinate patient appointments and scheduling
• Maintain accurate patient records and documentation
• Utilize Dentrix for patient scheduling, records, and practice management
• Handle office email, mail, and other administrative responsibilities
• Support the clinical team and overall patient experience
• Maintain patient confidentiality and comply with HIPAA requirements
• Ensure accurate and timely completion of administrative and financial tasks

What We're Looking For

• Experienced in dental financial coordination
• Clinically experienced and understands dental terminology and procedures
• Confident discussing treatment costs and financial options with patients
• Professional, organized, and detail‑oriented
• An excellent communicator
• Comfortable working independently while contributing to a team
• Able to work effectively in a fast‑paced dental environment
• Patient‑focused and committed to providing an exceptional experience

Schedule Requirements

• This is a FULL‑TIME position.
• Minimum 3.5 days per week
• At least 1 weekend day is required
• Compressed schedule
• Office hours are 9:00 AM-9:00 PM
• Candidates must have reliable availability within these hours

What You'll Gain

• Competitive pay
• Full Medica/Dental Packages
• FSA & HSA options
• Full‑time hours with a compressed schedule
• Opportunity for work/life balance through a structured schedule
• Opportunity to join an established dental organization
• Stable career opportunity with significant growth potential
• Supportive, team‑oriented work environment
• Opportunities for continued professional development

HIPAA & Patient Privacy

This position will have access to the minimum Protected Health Information (PHI) necessary to perform job‑related responsibilities. Regular HIPAA training will be required based on the specific role and responsibilities. The selected candidate must protect patient information and maintain appropriate data safeguards.

Physical Requirements

• Ability to perform the essential duties of the position with or without reasonable accommodation
• Prolonged periods of sitting at a desk and working on a computer
• Ability to communicate effectively with patients and team members
• Availability to participate in virtual or in‑person training periodically throughout the year

IMPORTANT - PLEASE READ BEFORE APPLYING

This position requires a minimum of 2 years of Dental Financial Coordinator experience AND previous clinical dental experience. These are mandatory requirements. Applicants who do not meet both requirements will not be considered.

Location

Cape Coral, FL

Position Requirements

• Outgoing with a positive disposition
• Reliable/Dependable
• Takes initiative
• Caring and compassionate

This position is currently accepting applications.