Dental Field Service Technician

Benco Dental; Laurel (MS); Remote; USD 45,000 - 65,000; Full time

Job summary

A leading dental equipment distributor is seeking a Dental Field Service Technician to provide hands-on support to customers. You will focus on customer satisfaction and offer solutions beyond repairs. Ideal candidates should have at least 2 years of experience and a strong skill set in problem solving and communication. This position offers excellent compensation and career development opportunities.

Benefits

Excellent Compensation Packages

Medical, Dental, Vision, and 401K effective day 1

Paid Time Off Program and Profit Sharing

Monday-Friday Schedule

Certified and Regional Training

Qualifications

• Minimum of 2 years of successful Field Service Technician experience with core and digital equipment.
• Physical capability to lift up to 100 pounds and work in tight spaces.
• Valid driver's license and clean driving record.

Responsibilities

• Provide hands-on support to customers and offer solutions that go beyond repairs.
• Support career development opportunities within the company.

Skills

Problem solving skills

Exceptional communication skills

Organization skills

Computer proficiency

Education

High School Diploma or equivalent

Job description

Overview

Benco Dental is hiring Dental Field Service Technicians! The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.

Responsibilities

Provide hands-on support to customers and offer solutions that go beyond repairs and maintenance, helping drive dentistry forward. Support career development opportunities within the company.

Ideal Candidate / Qualifications

• Minimum of 2 years of successful Field Service Technician experience with core and digital equipment
• Problem solving skills
• Exceptional communication skills
• Organization skills
• Computer proficiency, including knowledge of Windows-based programs

Requirements

• High School Diploma or equivalent
• Valid driver\'s license and clean driving record
• Physical:
  • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
  • Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
  • Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
  • Able to work in tight spaces
  • Frequent travel to customer sites (daily) and occasional use of power tools

Why Join Our Team?

• Excellent Compensation Packages
• Medical, Dental, Vision, and 401K effective day 1
• Paid Time Off Program and Profit Sharing
• Guaranteed Time
• Monday-Friday Schedule
• Limited Weekends
• Certified and Regional Training
• Certified as a FORTUNE Great Place to Work
• Family Owned for 90+ years
• and more!

Who We Are

It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We’re proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates\' differences to foster a culture of diversity and inclusion every day. Equal Opportunity and Diversity and Inclusion at Benco are promoted by our commitment to inclusion.

*This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.