Dental Clinical Coordinator

HEALTHCARE FOR THE HOMELESS - HOUSTON; Houston (TX); On-site; USD 50,000 - 72,000; Full time

Job summary

Healthcare for the Homeless - Houston is seeking a Dental Clinic Coordinator to oversee the daily operations of the dental clinic in Houston. You will handle registration, scheduling, referrals, prescriptions, medical clearance, records, and ensure policy compliance.

You will collaborate with the dental team, volunteers, and students to improve workflow, patient satisfaction, and clinic productivity. Reports to the Dental Director and participates in quality improvement and reporting.

Qualifications

• Analytical skills to evaluate workflow and identify improvement opportunities.
• Interpersonal skills to work with diverse teams and patients.
• Time management to handle multiple tasks efficiently.
• Competency in Microsoft Office and electronic dental records programs.

Responsibilities

• Oversee day-to-day dental clinic operations including registration and scheduling.
• Coordinate referrals, prescriptions, medical clearance, and patient records.
• Support quality improvement and maintain dental records in compliance with policies.
• Coordinate patient care with the dental team, volunteers and students.

Skills

Analytical skills

Interpersonal skills

Time management

MS Office

Electronic dental records

Tools

Electronic dental records software

Job description

Overview

The Dental Clinic Coordinator is responsible for the day-to-day operation of the dental clinic, including registration, scheduling, coordinating referrals, prescriptions, medical clearance, quality improvement, maintaining dental records, complying and enforcing policies and procedures, facilitating and coordinating patient care with the dental team, volunteers, and students.

Reports to the Dental Director.

Financial Management and Quality Assurance

• Utilizes management report information in collaboration with the Dental Director to assess the efficiency and productivity of the clinic's operations and anticipate problems
• Contains costs appropriately and responsibility
• Prepare and interpret standard and ad hoc management and quality indicator reports
• Track patient encounter data necessary for reporting outcomes and measures to granting agencies
• Monitor patient satisfaction

Patient Accounting

• Assist staff, faculty, students, and volunteers to comply with policies and procedures
• Assists staff, faculty, students, and volunteers to accurately document the clinical services
• Prepares and interprets management reports
• Monitor patient scheduling to optimize patient satisfaction and clinic productivity

Contracted vendors

• Serves as the primary contact for contracted vendors or providers
• Orders and reviews bids to contain costs
• Maintains accounts

Quality Improvement

• Schedules to ensure efficient and productive workflow are maintained
• Assess workflow to improve clinic efficiency, productivity, and patient satisfaction
• Institutes systems to maintain and monitor the inventory of dental and office supplies

Professional Behavior and Skills

• Maintains professionalism
• Complies and enforces policies and procedures
• Understands the rules and regulations concerning ancillary services, medical and dental records, licensing, credentials, patient accounting, and other duties
• Responds to patient complaints, inquiries, and requests for information and coordinates appropriate follow-up
• Perform other job-related duties as assigned

Minimum Qualifications

• Analytical skills (e.g. ability to evaluate workflow, identify opportunities for improvement and development, and implement and monitor action plans)
• Interpersonal skills
• Time management (e.g. prioritize and multitask duties and assignments)
• Competency in use of Microsoft Office and electronic dental records program

Preferred Qualifications

• Knowledge of billing for Medicaid and Medicare is preferred