Dental Clinic Admin Specialist

Cape Cod Community College; West Barnstable (MA); On-site; USD 53,000 - 72,000; Full time

Job summary

Cape Cod Community College is seeking an Administrative Assistant II to manage the day-to-day operations of the Wilkens Dental Clinic and related programs. You will serve as the primary contact for patients, support student services, and ensure efficient clinical flow.

Responsibilities include scheduling, maintaining electronic records in Ascend, handling payments, and assisting with accreditation and program activities.

Qualifications

• Three (3) years of full-time or equivalent part-time experience in office management or related field.
• Demonstrated ability to communicate in oral and written expression.
• Proficiency with Windows-based office software such as MS Office, Excel, Word and Access.
• Experience with dental/health management software.
• Detail-oriented self-starter with strong organizational skills and ability to multi-task.
• Unrestricted authorization to work in the United States.

Responsibilities

• Serve as a primary point of contact for patients by phone, email, and in person.
• Schedule, confirm, cancel, and reschedule patient appointments.
• Maintain electronic patient records and demographic data.
• Support Dental Hygiene students and faculty with clinic operations.
• Process patient payments and reconcile daily transactions.
• Assist with accreditation documentation and program activities.

Skills

Communication skills

Organizational skills

Teamwork

Customer service

MS Office

Education

Associate degree in business administration

Tools

MS Office suite

Excel

Access

Dental software

Job description

Cape Cod Community College is seeking an Administrative Assistant II to manage the day-to-day operations of the Wilkens Dental Clinic and related programs. You will serve as the primary contact for patients, support student services, and ensure efficient clinical flow.

Responsibilities include scheduling, maintaining electronic records in Ascend, handling payments, and assisting with accreditation and program activities.