Dental Call Center Specialist — Flexible Hours & Bonuses

Platinum Dental Services; American Fork (UT); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid Time Off

Paid Holidays

Monthly performance bonuses

Job summary

Platinum Dental Services in Utah is seeking a Call Center Representative to join our growing team. You will answer phone calls for our offices, help patients with concerns, and schedule their 6-month hygiene appointments.

We offer comprehensive benefits, a flexible schedule including weekends, and opportunities for growth within a patient-focused practice. This role supports long-term career development in a dynamic dental group.

Qualifications

• Computer proficiency with the ability to navigate multiple programs.
• Excellent verbal and written communication skills.
• Ambition, self-motivation and self-discipline.
• Good telephone etiquette and strong customer service mindset.
• Excellent organizational skills and attention to detail.
• Bilingual in Spanish preferred but not required.

Responsibilities

• Appointment scheduling: contact and schedule patient appointments.
• Customer support: answer incoming calls and assist patients with concerns.
• Efficient navigation: operate multiple computer programs simultaneously.

Skills

Computer Proficiency

Communication Skills

Ambition and Self-Motivation

Telephone Etiquette

Organizational Skills

Bilingual: Spanish (preferred)

Job description

Platinum Dental Services in Utah is seeking a Call Center Representative to join our growing team. You will answer phone calls for our offices, help patients with concerns, and schedule their 6-month hygiene appointments.

We offer comprehensive benefits, a flexible schedule including weekends, and opportunities for growth within a patient-focused practice. This role supports long-term career development in a dynamic dental group.