Dental Assistant TL w/ Expanded Function
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Job Overview
The Dental Assistant Team Lead with Expanded Function is responsible for supporting dental operations, supervising staff, and ensuring high-quality patient care. Key duties include assisting with dental procedures, managing supplies, maintaining documentation, and providing excellent customer service.
Essential Duties and Responsibilities
- Perform duties of a dental assistant as needed.
- Build a positive work environment and lead clinical staff.
- Direct patient flow and assign daily tasks to dental assistants.
- Order supplies under supervision of the Dental Director or Clinic Administrator.
- Ensure quality assurance through documentation reviews and compliance with regulations (OSHA, HIPAA, Joint Commission).
- Ensure patient comfort and understanding of treatments.
- Take and develop diagnostic radiographs, assessing their quality.
- Maintain and sterilize dental equipment and operatory instruments.
- Keep operatories stocked with materials and supplies.
- Properly mix and use dental materials.
- Pour impressions, trim models, and perform quality control checks on dental equipment.
- Maintain a tidy work area and adhere to safety policies.
- Provide coaching to staff, delegate workloads, and promote team motivation.
- Assist with patient intake, flow, and satisfaction improvements, providing feedback to management.
- Monitor customer service quality and follow PCC protocols.
- Participate in interviewing and hiring processes.
- Foster teamwork between clinical and clerical staff.
- Troubleshoot clinical support issues as needed.
- Handle front desk duties such as scheduling, check-in, answering calls, and billing when assigned.
Experience and Training
- High school diploma or equivalent.
- 3+ years of dental assisting and team lead experience preferred.
- 3+ years of EMR experience preferred.
Certifications and Licenses
- Certification in Coronal Polishing and Pit & Fissure Sealants.
- Dental Assistant Diploma.
- Current CPR certification.
Physical Demands
- Remain stationary or move around the clinic as needed.
- Operate computers, printers, and phones regularly.
- Lift and move objects up to 10 pounds.
- Perform clinical procedures requiring physical exertion.
Language Skills
- Proficient in reading and writing in English.
Additional Information
Consent to receive SMS communications regarding your application is required. Message frequency and data rates may apply.
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Healthcare Provider
- Industry: Hospitals and Healthcare