Dental Assistant Supervisor - School-based 1.0 FTE

Neighborcare Health; Seattle (WA); On-site; Full time

Job summary

An established industry player is seeking a Dental Assistant Supervisor to lead a dynamic team in a school-based setting. This role combines clinical and administrative responsibilities, ensuring efficient patient flow and high-quality care. You'll manage a team of dental assistants, oversee training, and coordinate clinic operations while providing chairside support during procedures. Join a passionate organization dedicated to improving community health and enjoy a robust benefits package, including health insurance and generous paid time off. If you're ready to make a difference in the lives of children and families, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement with Matching

Life Insurance

Employee Assistance Program

Pet Insurance

Staff Referral Program

Qualifications

• Minimum 1 year of dental assisting experience required.
• BLS Certification and reliable transportation needed.

Responsibilities

• Manage dental assistant team, including training and performance management.
• Coordinate clinic activities for efficient patient access and quality care.
• Provide chairside support and maintain dental equipment.

Skills

Flexibility to work in a non-traditional dental setting

Ability to work in a fast-paced healthcare environment

Knowledge of asepsis and sterilization processes

Knowledge of dental terminology and procedures

Ability to facilitate and present at meetings

Ability to organize and motivate a team

Ability to handle confidential information

Effective communication skills

Education

High school diploma or equivalent

Completion of accredited dental assistant program

Tools

Electronic Health and Dental record systems

Job description

Dental Assistant Supervisor - School-based 1.0 FTE

The Dental Assistant Supervisor role encompasses both clinical and administrative responsibilities. The Dental Assistant Supervisor manages the dental assistant team including hiring, performance management, orientation and training and completion of annual individual learning conversations. They are responsible for coordinating the efforts of the dental assistants to ensure efficient and safe patient flow in and out of operations. They also work in partnership with other site leads to ensure clinical equipment and maintenance are occurring as required. Clinically, the Dental Assistant Supervisor also provides chair side support to the Dentist for scheduled procedures.

Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program.

PRIMARY RESPONSIBILITIES

• Manage dental assistant (DA) staff including completion of all required training, annual individual learning conversations, recruitment, hiring, retention, development and discipline.
• Resolve issues identified by the team and escalate to the site lead team as needed.
• Provide supervision of or training for floats, students and volunteers who are assigned at NeighborCare Health.
• Participate in organizational planning and work with site lead team to plan for long term patient and staff needs, resources and process improvements.
• Establish, maintain, and monitor effective procedures for clinic operations (infection control, patient safety, prepping the patient for pre and post provider visit, and clinical team support).
• Ensure appropriate daily staffing of DAs and coordinate changes in staff schedules.
• Create a weekly staffing schedule based on clinic needs.
• Order, monitor and maintain dental supplies and equipment.
• Ensure maintenance, repair, and calibration of dental equipment, in accordance with NCH standards, policies, and procedures.
• Coordinate clinic activities to ensure efficient patient access to services and quality care, including facilitating trainings and leading meetings.
• Develop orientation and training plans for newly hired staff.
• Participate as members of the clinic lead team; maintain positive working relationships with all team members.
• Assist and coordinate in the resolution of patient and staff issues to drive to a positive outcome.
• Work with other leads to maintain efficient patient and process flow between front office and the back office.
• Model and mentor staff in appropriate problem solving and positive communications.
• Maintain professionalism and confidentiality in patient care areas.
• Seek out and value input from the team.
• Enjoy working with school age children around their health care needs.
• Set up portable dental equipment for patient care each day.
• Provide chair side assistance by preparing operatory, including cleaning, disinfection, setting up instruments, materials, and appropriate anesthetic for scheduled procedures; specifically pediatrics, restorative, extractions, prevention, and education.
• Place sealants, perform fluoride treatments, coronal polish, and oral hygiene instruction.
• Take digital x-rays.
• Mix materials, place rubber dams, matrices, and wedges.
• Properly pass instruments while maintaining proper aseptic techniques and appropriate safety standards.
• Anticipate and appropriately respond to patients needs under dentist's supervision.
• Communicate dental procedures and postoperative instructions to patients.
• Practice universal precautions, appropriate infection control, and sterilization processes, as defined by Neighborcare Health’s policies and procedures.
• Enter chart notes and patient information into the Electronic Health and Dental record.
• Transport equipment to and from SBHC locations in personal vehicle.
• Perform routine equipment maintenance as assigned.
• Management of electronic dental referrals process.
• Review patient charts prior to patient treatment.
• Maintain and stock necessary supplies in operatory.
• Assist with general supply inventory and stocking.
• Attend and engage in daily team huddle.
• Communicate with dental provider about daily schedule to optimize patient experience.
• Other duties may be assigned by supervisor as needed.

KEY SKILLS, KNOWLEDGE, & ABILITIES

Required for this job (List skills, knowledge, and abilities preferred for this job):

• Flexibility to work in a non-traditional dental setting with portable dental equipment.
• Ability to work in a fast-paced and complex health care environment.
• Ability to meet and comply with HIPAA/Confidentiality policies and procedures and to handle confidential and sensitive patient and staff information.
• Knowledge and adherence of asepsis, universal precautions, and sterilization processes.
• Knowledge and understanding of dental terminology, instruments, and dental procedures.
• Ability to facilitate and present at meetings.
• Ability to organize, guide and motivate the team.
• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures and sexual orientations.
• Demonstrates the ability to conduct discussions of a sensitive nature with staff and patients.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to develop collaborative working relationships that foster a positive working environment with an emphasis on teamwork.
• Ability to be detailed oriented and work independently as well as part of a team.
• Engage with team members and supervisor to provide and receive constructive feedback.
• Proficient with computers and the use of email and electronic medical and dental records.
• Ability to communicate in person, email, and on the phone effectively.

Preferred for this job (List skills, knowledge, and abilities preferred for this job):

EDUCATION

Required:

• High school diploma or equivalent.

Preferred:

• Completion of accredited dental assistant program.

LICENSES/CERTIFICATIONS/REGISTRATIONS

Required:

• BLS Certification.
• Reliable transportation with personal vehicle.

Preferred:

• Previous experience as a supervisor.

Years of Relevant Experience Required

Minimum of 1 year of dental assisting experience.

Years of Relevant Experience Preferred

3 years of dental assisting experience.

Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other.

• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us
For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position is minimum $24.00 up to $32.53 maximum.

Compensation will be determined based on years of relevant experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities