Dental Assistant or Receptionist

CASCADA DENTAL SPA; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Cascada Dental Spa seeks an experienced Dental Receptionist to join their team in New York. This role requires exceptional interpersonal and organizational skills, managing patient appointments and inquiries efficiently. The ideal candidate will thrive in a fast-paced environment, showcasing a warm demeanor and bilingual proficiency in Spanish, while contributing positively to patient care.

Benefits

Company parties

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Parental leave

Qualifications

• Experience in a dental or medical office is advantageous.
• Warm and welcoming presentation is a must.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Welcome and assist patients with a professional demeanor.
• Manage appointment scheduling and office calendar.
• Handle patient inquiries promptly and courteously.

Skills

Interpersonal skills

Organizational skills

Communication skills

Multi-tasking

Detail-oriented

Bilingual proficiency in Spanish

Tools

Open Dental Software

Job description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Parental leave

Job Overview
We are looking for an EXPERIENCED, detail-oriented Dental Receptionist to become a valuable member of our dental practice. The ideal candidate will possess exceptional interpersonal skills and a passion for providing excellent patient care both in person and over the phone.

Responsibilities
- Welcome and assist patients with a warm and professional demeanor.
- Manage appointment scheduling efficiently and maintain the office calendar.
- Handle patient inquiries, phone calls, and emails promptly and courteously.
- Train to learn commonly asked questions about dental procedures, insurance specifications, and office policies.
- Verify insurance eligibility for private dental plans.
- Use Open Dental Software to maximize the doctor's schedule.
- Bilingual proficiency in Spanish is highly desirable.
- Hotel hospitality skills preferred.

Qualifications
- Previous experience in a dental or medical office setting is advantageous but not mandatory.
- Hospitality and communication skills mandatory.
- Organizational skills, multi-tasking, and learning on the job mandatory.
- Warm and welcoming presentation, tone, and etiquette a must.
- Ability to work effectively in a fast-paced environment with attention to detail.
- Ability to work in a team, lending a hand when needed for the benefit of our patients.

***Please note, in addition to paid sick days and paid time off, Cascada Dental also provides paid holidays when the office is closed for anyone working on those days.