Dental Assistant/Front Office

Warwick Family Dental; Pittsburgh (Allegheny County); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Retirement plan

PTO

Sick pay

Paid parking or transit

Job summary

Warwick Dentistry in Downtown Pittsburgh is seeking a Dental Assistant/Front Desk for a full-time, in-person role. You will support clinical teams chairside and periodically assist the front desk by handling calls, scheduling, and check-out processes.

The position offers an hourly wage ($18–$30) with a comprehensive benefits package. Join a collaborative team that values reliability, organization, and excellent patient care.

Qualifications

• X-ray certification is required.
• Previous experience in a dental office or clinical setting is preferred.

Responsibilities

• Assist the dentist chairside during procedures and provide instrument support.
• Prepare treatment rooms, instruments, and materials before appointments.
• Take and process dental radiographs in accordance with regulations.
• Sterilize and disinfect instruments and equipment per infection-control protocol.
• Assist with answering phones, patient scheduling, and front-office tasks as needed.
• Check patients in and out of appointments and collect copays when applicable.
• Welcome patients and prepare them for treatment; review medical histories.

Skills

X-ray certification

Dentrix

Tools

Dentrix

Job description

Dental Assistant/Front Desk

Non-Exempt | Full-Time | Clinical and Business Support Role

ABOUT THE PRACTICE

Warwick Dentistry is a long-standing dental practice built on high-quality, ethical, comprehensive care. Our team works together to care for every patient like family. The office is backed by strong systems and technology that keep every room, every patient, and every day running the way it should.

WHY JOIN OUR TEAM

• An established practice where your skills are genuinely valued, not just expected
• Instruments and technology that make your day smoother including digital x-rays and CBCT scanner
• A tight-knit clinical team that has each other's backs, especially on the busy days
• Hands-on training and mentorship with two seasoned Doctors
• A positive, team-first culture where everyone pulls in the same direction

WHERE YOU'LL PRACTICE

Warwick Dentistry is in the heart of Downtown Pittsburgh, located in the BNY Mellon building. You will instantly feel the buzz of the city life with many local professionals as the foundation of the patient base. Often people compliment the large windows throughout the practice that create a pleasant environment to thrive in throughout the day.

POSITION SUMMARY

We’re seeking a reliable, detail-oriented Dental Assistant who takes real pride in keeping a room — and a day — running like clockwork. You'll work chairside with our dentist and clinical team delivering high-quality patient care, in an environment that notices and appreciates the difference a great assistant makes. In addition, you’ll have the chance to work hand in hand with our front desk team periodically tending to the phones, building the schedule, and allowing full circle support to our patients by assisting in the check-out process.

CORE RESPONSIBILITIES

Clinical Support (2-3 days/ week)

• Assist the dentist chairside during procedures, including preparation and instrument support
• Prepare treatment rooms, instruments, and materials ahead of every appointment
• Take and process dental radiographs (X-rays) in accordance with regulations
• Sterilize and disinfect instruments and equipment per infection-control protocol
• Prepare impressions, models, and temporary restorations as needed

Business Support (1-2 days/ week)

• Assist with answering phones, patient scheduling and overall customer service
• Checking patients in and out from appointments
• Collecting copays as indicated from existing treatment plans

Patient Care

• Welcome patients and get them comfortably ready for treatment
• Review medical histories and keep patient records current
• Provide clear post-operative instructions and patient education
• Keep patients at ease and address concerns throughout the visit

Administrative & Office Support

• Maintain accurate patient records and clinical notes
• Manage inventory and keep dental supplies stocked and ready
• Jump in on scheduling, confirmations, and front-office tasks as needed
• Support full compliance with OSHA, HIPAA, and state dental regulations

QUALIFICATIONS

Required

• X-ray certification

Preferred

• Previous experience in a dental office or clinical setting
• Experience with Dentrix is a plus

WORK ENVIRONMENT

This is an in-person, hands-on clinical role at our practice, with occasional standing, bending, and lifting of dental equipment.

COMPENSATION & BENEFITS

• Competitive hourly wage of $18-30 depending on experience
• Paid onsite parking or paid bus pass
• Health insurance, dental benefits, retirement plan, PTO, sick pay, etc.
• A supportive, collaborative team that has your back on busy days

This job description reflects the primary duties and expectations of the Dental Assistant role and is not an exhaustive list. Responsibilities may be adjusted based on practice size, volume, and leadership direction.

EQUAL EMPLOYMENT OPPORTUNITY

This organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local

law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, transfer, termination, compensation, benefits, and training.

Benefits:

• Medical
• Dental
• 401k
• PTO

Compensation:

• $18-$30/hour