Dental Assistant

CPF Dental LLC; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Marquee Dental Partners seeks a Dental Assistant to support the dentist and Operations Leader in delivering exceptional patient care. You will prepare rooms, take radiographs, educate patients, and manage records to ensure a smooth, compliant practice experience.

You will uphold HIPAA, assist with lab cases, and maintain an outstanding patient experience, collaborating closely with staff to meet company standards and goals.

Qualifications

• High School diploma or equivalent.
• License/ training as required by their state/county/local licensing agency.
• X-ray certification as defined by licensing authority.
• Current state/county/local Dental Assisting license and X-ray certification.

Responsibilities

• Set up and break down rooms and operatories for a safe patient experience.
• Prepare patients for treatment; sterilize instruments and furniture; set up trays.
• Take radiographs, panoramic x-rays, digital scans and 3D images as prescribed.
• Provide post-operative instructions and advise on oral hygiene.
• Enter and maintain patient information in the practice management system.
• Support and collaborate with dentist, hygiene and patient coordinator.
• Maintain HIPAA compliance and protect PHI and financial data.
• Deliver outstanding customer service and resolve patient questions or concerns.

Skills

Self-starter

Independent worker

Organized

Customer Service Focused

Tech savvy

Lifelong learner

Goal achiever

Open to feedback

Education

High School diploma

X-ray certification

License as required by state/county/local licensing agency

Job description

The Dental Assistant has the skills, responsibilities, tasks and expectations to assist/support the dentist in delivering exceptional care to all patients under the guidance and support of the dentist and Operations Leader. The dental assistant contributes to the financial and non-financial success of the practice by ensuring that patients are the number one priority when they arrive at the practice. The dental assistant gains the trust of the patient within their licensure and/or training.

Working under the Direction of the dentist and Operations Leader, the tasks and responsibilities of a Dental Assistant include but are but not limited to:

• Sets up/breaks down rooms and operatories to ensure a safe environment for the patients and Dentists.
• Prepares patient for treatment, sterilizes instruments and dental furniture, sets up trays and prepares materials
• Takes quality / acceptable radiographs, x-rays, panoramic x-rays, digital scans and 3D images as prescribed by the dentist
• Provides post operative instructions to patients as needed
• Instructs patient in oral hygiene when appropriate
• Manages lab cases, keeps equipment maintenance logs up to date and prepares charts in advance for patient safety, office efficiency and the patient experience.
• Enters relevant / important information and keeps records into the practice management in support of / under the direction of the dentist
• Utilizes tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier.
• Has a "yes mentality” when helping patients.
• Makes a positive first impression with patients by phone or in person.
• Be a champion of the Marquee Dental Partners Mission, Vision, and Values
• Ensure that ALL patients have an extraordinary experience in a Marquee office
• Hold self accountable for successful completion of projects, job duties, and all company deliverables.
• Complete Continuing Education as required for self and staff. Follow required HIPAA and OSHA safety procedures, as necessary.
• Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions.
• Continually build and nurture a positive working relationship with the Operations Leader, doctor(s), hygiene and patient coordinator
• Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc.
• Other duties and responsibilities assigned

Required

• High School diploma or equivalent
• License / training as required by their state/county/local licensing agency
• X-ray certification as defined by their state / county/local licensing agency

Certifications

• Current state / county / local Dental Assisting License as defined by licensing agency
• Current x-ray certification / license as defined by licensing agency

Knowledge/Skills/Abilities

• Self-starter, Independent worker/thinker
• Goal achiever
• Organized, safety conscious
• Customer Service Focused
• Tech savvy, computer proficient
• Lifelong learner, committed to continual educational advancement
• Can take respectful, constructive feedback