Dental Appointment Coordinator

Associated Oral and Maxillofacial Surgeons PA; Brentwood (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Associated Oral and Maxillofacial Surgeons PA in Brentwood, TN is seeking a Patient Coordinator to manage scheduling, preparation, and follow-up for patient appointments, ensuring smooth operations across clinical and administrative tasks.

You will coordinate communications between providers and patients, verify referrals, insurance authorizations, and maintain accurate records while delivering compassionate service.

Qualifications

• High school diploma or equivalent; some college coursework or healthcare-related education preferred.
• Previous experience in dental or healthcare scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (Dentrix, Eaglesoft) is a plus.

Responsibilities

• Schedule all patient appointments with accurate time allocation.
• Confirm appointments are appropriately spaced and aligned with provider/operatory availability.
• Coordinate pre-appointment and follow-up visits per clinical directions.
• Contact patients to confirm appointments and provide prep/follow-up instructions.
• Communicate preparation instructions, financial expectations, and timelines clearly.
• Address patient questions and concerns professionally and compassionately.
• Ensure documentation (consent forms, histories, referrals, imaging) is collected and uploaded.
• Assist with referrals verification and insurance authorizations as needed.
• Maintain appointment calendar and alert team of conflicts or changes.
• Monitor and reorder supplies to support daily operations.
• Assist patients at check-in and check-out when necessary.
• Support administrative projects and coverage during high-volume periods.
• Participate in staff meetings and training sessions.
• Perform other duties assigned by management.

Skills

Excellent communication

Patient service skills

Strong organizational skills

Multitasking

Education

High school diploma or equivalent

Healthcare-related education

Tools

Dentrix

Eaglesoft

Job description

Associated Oral and Maxillofacial Surgeons PA in Brentwood, TN is seeking a Patient Coordinator to manage scheduling, preparation, and follow-up for patient appointments, ensuring smooth operations across clinical and administrative tasks.

You will coordinate communications between providers and patients, verify referrals, insurance authorizations, and maintain accurate records while delivering compassionate service.