Denim Retail Lead - Customer Experience & Sales

Joe's; Beverly Hills (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Base hourly salary with bonus/benefits

Job summary

Joe's Jeans is seeking an Assistant Manager at the Woodbury Commons Outlet in New York. The role partners with the Store Manager to lead a store team, deliver a memorable shopping experience, and drive sales through exceptional customer service.

The ideal candidate brings 4+ years retail experience, 2+ years of managerial leadership in a customer-focused environment, strong analysis of selling reports, and excellent communication.

Qualifications

• 4+ years retail experience required.
• 2+ year of managerial experience in a customer service focused retail environment required.
• Proven ability to analyze selling reports, identify business trends and react quickly to the needs of the business in order to drive sales results.
• Excellent communication and presentation skills, both written and verbal.
• Strong computer skills- proficient in Outlook, Excel and Word.
• Available to work five full days a week and a flexible schedule including nights and weekends.

Responsibilities

• Contribute to the success of the store by consistently motivating sales team to ensure they are achieving or exceeding individual sales goals and other KPIs.
• Support the Store Manager in the achievement of total store goals and KPIs.
• Create a customer service focused and sales driven environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.
• Demonstrate sales leadership by maintaining high energy on the sales floor and coaching associates on clienteling processes and standards.
• Develop a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends to assist with sale generation.
• Partner with the Store Manager to develop and train internal talent.
• Comply with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management.
• Perform all store operations procedures, open/closing procedures, daily POS transactions.
• Ensure sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping.
• Demonstrate high degree of professionalism in communication and teamwork with clients, peers, management team and corporate partners.

Skills

Retail experience

Managerial experience

Sales analysis

Communication skills

Analytical skills

Time management

Tools

Outlook

Excel

Word

Job description

Joe's Jeans is seeking an Assistant Manager at the Woodbury Commons Outlet in New York. The role partners with the Store Manager to lead a store team, deliver a memorable shopping experience, and drive sales through exceptional customer service.

The ideal candidate brings 4+ years retail experience, 2+ years of managerial leadership in a customer-focused environment, strong analysis of selling reports, and excellent communication.