Denials Support Associate Specialist

Ensemble Health Partners; United States; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking an entry-level Denials Support Associate Specialist to help manage and resolve insurance claim denials, ensuring accurate reimbursement and revenue integrity.

You will support denial and audit activities, prepare outgoing mail, enter data, and help maintain regulatory compliance. The role requires at least 2 years’ experience, strong attention to detail, and comfort with evolving technologies, including AI-powered processes.

Qualifications

• Must pass typing test of 35 words per minute (error adjusted).
• Knowledge of Microsoft Word and Excel.
• Experience in physician and hospital operations, billing, AR follow-up, denials & appeals, compliance, and provider relations.
• Minimum years and type of experience: 2 years’ applicable experience strongly preferred.
• Must be inquisitive and open to innovation including AI.

Responsibilities

• Provides support for all denial and audit activities across the Mercy Health ministry.
• Processing and preparation of outgoing mail and data entry.
• Meeting regulatory compliance requirements.
• Performs other duties as assigned.

Skills

Typing 35 wpm

MS Word

MS Excel

AI openness

Healthcare experience

Education

High School Diploma or GED/ 2 Year/ Associates Degree

Job description

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $15.50 to $20.75/hr based on experience

The Denials Support Associate Specialist is responsible for managing and resolving insurance claim denials to ensure accurate reimbursement and maintain revenue integrity. This role requires strong analytical skills, attention to detail, and knowledge of payer policies, medical coding, and healthcare regulations.

Essential Job Functions:

• Provides support for all denial and audit activities across the Mercy Health ministry.
• Processing and preparation of outgoing mail and data entry.
• Meeting regulatory compliance requirements.
• Performs other duties as assigned.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Other Knowledge, Skills and Abilities Required:

• Must pass typing test of 35 words per minute (error adjusted)
• Knowledge of Microsoft Word and Excel
• Experience in physician and hospital operations, billing, AR follow-up, denials & appeals, compliance, and provider relations.
• Minimum Years and Type of Experience: 2 years’ applicable experience strongly preferred
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Education Level:

High School Diploma or GED/ 2 Year/ Associates Degree

Join An Award-winning Company

• Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble