Den Manager - Birmingham

Greyson-Clothiers; Birmingham (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Unlimited Paid Time Off

13 annual holidays

Employee discount

Paid Family Leave Program

Company paid long-term disability

Company paid short-term disability

HSA/FSA options

Job summary

Greyson is opening a new boutique in Downtown Birmingham and seeks a Den Manager to lead store operations with a focus on luxury client experiences. You will build lasting relationships, leverage local networks, and drive store performance through team leadership and community engagement.

The role requires startup energy, entrepreneurial mindset, and strong collaboration with senior leadership as Greyson expands in the Detroit area.

Qualifications

• Leadership experience in luxury retail or premium brands.
• Strong networking skills and community connection.
• Entrepreneurial mindset with ability to grow a business.
• Experience recruiting, coaching and developing teams.
• Ability to drive sales while maintaining service standards.

Responsibilities

• Open and lead the Downtown Birmingham Greyson boutique.
• Deliver an elevated hospitality-driven client experience.
• Build authentic client relationships and become a trusted style resource.
• Develop local networking and partnerships to grow presence.
• Recruit, coach, and develop a high-performing team.
• Drive sales and ensure operational excellence and visual standards.
• Analyze performance and implement growth strategies.

Skills

Leadership

Networking

Entrepreneurship

Recruiting

Coaching

Sales

Customer Experience

Operational Excellence

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FullTime Management Birmingham, MI, US

Location: Downtown Birmingham, MI (Anticipated opening first week of October)

Join Greyson's Next Chapter

Greyson is growing, and we're bringing the Pack to Downtown Birmingham.

As one of the fastest-growing luxury lifestyle brands, Greyson is opening a new boutique in the heart of Downtown Birmingham, and we're looking for an exceptional leader to help bring it to life.

At Greyson, our Store Managers are known as Den Managers because they do much more than oversee daily operations. They build teams, cultivate relationships, create memorable experiences, and become an integral part of the communities they serve.

This is an exciting opportunity for someone who is passionate about luxury retail, thrives on building genuine relationships, and wants to play a key role in establishing one of Greyson's most visible locations. We're looking for a leader who is well connected within the Birmingham and Metro Detroit community (or excited to become one). An existing network, local relationships, or loyal client following is a significant plus.

As a Detroit-based brand experiencing rapid retail growth, we're looking for someone who is excited to grow alongside us and help shape the future of Greyson Retail.

Our Downtown Birmingham boutique will be one of Greyson's premier retail destinations located in one of the Midwest's most vibrant luxury shopping districts and representing an exciting next chapter in our continued retail expansion.

What You'll Do

As Den Manager, you'll lead every aspect of the boutique while creating an experience that keeps clients coming back.

• Lead the successful opening and ongoing operations of Greyson's Downtown Birmingham boutique.
• Deliver an elevated, hospitality-driven customer experience that reflects the Greyson brand.
• Build authentic relationships with clients and become a trusted style resource within the community.
• Leverage your local network while developing new relationships that grow Greyson's presence in Birmingham.
• Create and execute community events, client experiences, and local partnerships that drive engagement and brand awareness.
• Recruit, coach, and develop a high-performing team that delivers exceptional results.
• Drive sales performance while fostering a culture centered on service, accountability, and collaboration.
• Ensure exceptional visual merchandising and operational excellence throughout the boutique.
• Analyze business performance, identify opportunities, and implement strategies to grow the business.
• Represent Greyson throughout the community as a passionate ambassador for our brand.

What Success Looks Like

Success in this role isn't measured solely by sales; it's measured by the relationships you build and the community you create.

You'll thrive if you:

• Become the face of Greyson within the Birmingham community.
• Build a loyal client base that returns because of the experience you and your team create.
• Develop a team that is engaged, inspired, and committed to delivering excellence.
• Create events and partnerships that make Greyson a destination, not simply a place to shop.
• Help drive the continued growth of one of the fastest-growing luxury lifestyle brands.

What We're Looking For

We're looking for someone who brings both leadership and entrepreneurial energy.

You have:

• Leadership experience in luxury retail, premium apparel, hospitality, golf, country club, or lifestyle brands.
• A passion for building authentic relationships and creating exceptional customer experiences.
• Strong networking skills and a genuine desire to become part of the local community.
• An entrepreneurial mindset with the ability to build and grow a business.
• Experience recruiting, coaching, and developing high-performing teams.
• Strong business acumen with the ability to drive sales while maintaining operational excellence.
• A proactive, positive approach and confidence to lead by example.
• Existing connections within the Birmingham or Metro Detroit community are highly valued, though not required.

Why Greyson?

Joining Greyson means becoming part of a brand that's redefining luxury retail through community, experience, and authentic relationships.

You'll have the opportunity to:

• Lead one of Greyson's newest and highest-profile boutiques.
• Build your own business within the store through client relationships and community engagement.
• Partner with senior leadership as Greyson continues its exciting retail expansion.
• Make a visible impact on a rapidly growing Detroit-based brand.
• Grow your career with a company that believes in developing and promoting exceptional leaders.

If you're energized by building relationships, leading great people, and creating experiences that leave a lasting impression, we'd love to meet you.

Greyson is proud to offer employees a comprehensive benefits package that includes:

• Unlimited Paid Time Off
• 13 annual paid company holidays
• Competitive employee discount
• Paid Family Leave Program (maternity & bonding)
• Company paid long-term and short-term disability
• Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k) & 401(k) Roth
• Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions