DEN Airport Station Manager — Aviation Security & Ops Lead

ACTS-Aviation Security, Inc; Denver (CO); On-site; USD 80,000 - 90,000; Full time

Job summary

ACTS-Aviation Security, Inc. seeks a Station Manager for our DEN- International Airport operation. You will drive security, safety and compliance, deliver on metrics, and grow customer relationships while meeting financial targets.

A track record of building high-performance teams and a rigorous security culture is essential. The role reports to the Regional Director of Operations and requires leadership to recruit and train Security and Cargo Screening Agents, manage union relations, and

Qualifications

• Defines staffing schedules and labor hours with HR to ensure full staffing.
• Drives productivity improvements year over year at the station.
• Maintains security and safety culture per program requirements.
• Manages relations with airline, catering, airport staff and unions.
• Ensures compliance with TSA, airline and government rules.

Responsibilities

• Defines staffing schedule, manages labor hours to that schedule, works with HR to ensure that the schedule is fully staffed and manages to overtime targets.
• Drives year over year productivity improvement in their station.
• Ensures effective working relationship with local union and minimizes employee relation issues.
• Implements the ACTS-Aviation Security safety program within the station.
• Captures all potential revenue opportunities across the existing customer base.
• Oversees and continually develops security measures.
• Develops and maintains strong relationships with airline, catering company and airport staff, union representatives, and expands our operations in multiple locations within the airport through sales and relationship building skills.
• Works with Regional HR Manager to recruit, hire and retain highest quality Security and Cargo Screening Agents.
• Monitors training and ensure that all employee within the unit are up-to-date in their training.
• Coordinates annual training programs.
• Reviews and analyzes daily reports addressing performance gaps to budget.
• Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
• Provides coaching, development and performance reviews to Security and Cargo Screening Agents.
• Ensures and maintains all security related records as indicated by the local Airline Customers, TSA, and other Governmental Agencies.
• First point of contact in addressing compliance issues raised by customers or TSA, preparing incident reports that ensure problems addressed and allow for effective defense of any penalties.
• Ensures that all Government, Customer, Airlines, and local requirements are met.
• Reports all daily, weekly, monthly activities to the appropriate members of management.
• Conducts and ensures that all training and orientation are provided to employees.
• Performs all other duties as assigned by ACTS-Aviation Security Senior and Corporate management.

Skills

Leadership

Presentation skills

PC skills (Word, Excel, Outlook)

Business acumen

Education

Bachelor's degree preferred or equivalent work experience

Job description

ACTS-Aviation Security, Inc. seeks a Station Manager for our DEN- International Airport operation. You will drive security, safety and compliance, deliver on metrics, and grow customer relationships while meeting financial targets.

A track record of building high-performance teams and a rigorous security culture is essential. The role reports to the Regional Director of Operations and requires leadership to recruit and train Security and Cargo Screening Agents, manage union relations, and