Dementia Services Care Navigator

Empath Health; Saint Petersburg (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness

PTO 5+ weeks

Career growth

Mission-driven team

Job summary

Empath Health, a not-for-profit healthcare organization, seeks a Dementia Services Care Navigator to conduct psychosocial assessments and support for people living with dementia and their caregivers as part of the NRDEP team.

The role includes outreach, referral development, and facilitating training and support groups, with a focus on connecting patients to resources and care across Florida.

Qualifications

• Master’s degree in Social Work required.
• Minimum of 1 year experience as a caseworker with emphasis on counseling, crisis management, community agency referral and grief support.
• Experience with older adults, dementia care, and caregiver needs preferred.

Responsibilities

• Provide outreach to professionals, community organizations and the general public about the NRDEP and dementia services.
• Utilize community resources to help people with dementia and caregivers resume life in the community.
• Develop referral relationships with physicians and other healthcare providers.
• Facilitate Virtual Dementia Tour trainings as needed.
• Lead dementia caregiver support groups and ensure positive outcomes.
• Stay knowledgeable about Medicare/Medicaid qualifications for skilled nursing facilities.

Skills

Public speaking

Engaging family members

Group facilitation

Outreach programs

Education

Master’s Degree in Social Work

Job description

Empath Health is seeking a Dementia Services Care Navigator. The Dementia Services Care Navigator is responsible for the psychosocial assessment of people living with dementia and their caregivers as a member of the Nancy Renyhart Dementia Education Program (NRDEP) team (including initial GUIDE screenings/assessments and ongoing monitoring/support) for patients aligned to the GUIDE program.

Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.

What You’ll Do

• Provides outreach and awareness to professionals, community-based organizations and the general community about the Nancy Renyhart Dementia Education Program and the program’s dementia services and resources.
• Utilizes community resources to assist person with dementia and/or caregiver to resume life in community or to learn to live within limits of their dementia related disease.
• Develops referral relationships with physicians, dementia diagnostic clinics and other healthcare providers.
• Facilitates Virtual Dementia Tour® trainings, as needed.
• Facilitates dementia caregiver support groups and ensures positive outcomes.
• Maintains a high level of knowledge and understanding of Medicare and Medicaid programs and applies that knowledge in relation to qualifications for skilled nursing facilities.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You’ll Need

• Master’s Degree in Social Work plus minimum of (1) one year experience as a caseworker with an emphasis on counseling, crisis management, community agency referral and grief support, preferred.
• Expertise and knowledge regarding older adults, dementia, dementia care and support, family and informal caregiver needs and challenging behaviors, preferred.
• Competence in public speaking and engaging family members, healthcare professionals and first responders.
• Skills and experience in facilitating small group learning and discussion programs; including support groups.
• Ability to function independently and to adjust work hours to meet with program participants and to provide outreach and educational programs to family caregivers, healthcare professionals and first responders.
• For field-based positions, employees must have reliable transportation which will enable them to perform tasks and responsibilities in a timely and appropriate fashion. Must provide proof of valid automobile insurance, a copy of which will be placed in the employee’s HR file.

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida—including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person-body, mind, and spirit with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.

Empath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact [e-mail]. Workplace Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.