DEMENTIA CARE NAVIGATOR

Delaware Hospice Inc; Milford (DE); Hybrid; USD 58,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Mileage reimbursement

Paid time off

Tuition assistance

Certification fees reimbursed

Pre-tax flexible spending accounts

Employee Assistance Program

Job summary

Delaware Hospice is seeking a full-time Dementia Care Navigator to serve as the primary non-clinical contact for individuals with dementia and their caregivers. This role focuses on relationship-based support, care coordination, and navigation using structured workflows and technology-enabled tools.

The Navigator collaborates with an interdisciplinary team to deliver high-quality dementia care, engage caregivers, and help scale the GUIDE program.

Qualifications

• Minimum of two years of experience in care coordination, patient navigation, case management, or healthcare-related service delivery.
• Experience working with older adults, individuals with dementia, and/or family caregivers preferred.
• Dementia Care certification/training required (provided through Delaware Hospice).
• Valid driver’s license required.
• Ability to work remotely in a hybrid model with periodic in-person or community-based engagement as required.

Responsibilities

• Serve as the primary non-clinical point of contact for individuals living with dementia and their caregivers.
• Provide relationship-based caregiver support, care coordination, and navigation using standardized workflows and technology-enabled tools.
• Collaborate with interdisciplinary team members to support high-quality, consistent dementia care delivery and program scalability.

Skills

Care coordination

Patient navigation

Communication skills

Documentation

Organizational skills

Job description

Delaware Hospice is actively seeking a full-time Dementia Care Navigator.The Dementia Care Navigator is a key member of the Delaware Hospice Dementia Care GUIDE Program, serving as the primary non-clinical point of contact for individuals living with dementia and their caregivers. The role provides relationship-based caregiver support, care coordination, and navigation services using standardized workflows and technology-enabled tools, in alignment with the CMS Guiding an Improved Dementia Experience (GUIDE) Model.The Care Navigator works collaboratively with the interdisciplinary team members to support high-quality, consistent dementia care delivery, caregiver engagement, and program scalability. This is an exempt position.Delaware Hospice cares for our staff with the same commitment we have to our patients. This is reflected in the generous benefits we provide and the opportunities for growth and advancement that we make available to our team. Benefits include:Comprehensive compensationHealth, dental, vision, life and disability insurancePre-tax healthcare and dependent care flexible spending accountsState of the Art EMR systemMileage reimbursement403(B) retirement fund with company contribution after 1 year of servicePaid time offReimbursement for certification fees, and tuition assistanceRetention awardsEmployee Assistance Program to you and family members at no cost to youEmployee recognition and referral programsFun contests to promote a healthy lifestyleDelaware Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services, and serves as a trusted community partner in end-of-life education and support. Our mission is to support every individual, family, and community with compassionate and expert care for serious illness.Accredited by the Joint Commission, Delaware Hospice continues to be a licensed, nonprofit, community-based hospice serving Delaware. Now also providing care in Pennsylvania; southern Chester and Delaware counties. We offered healthcare services through our Delaware Hospice, Delaware Palliative, Katybug, Bereavement, and New Hope programs at the Delaware Hospice Center, in private homes, or acute and long term care facilities. For more information about Delaware Hospice’s programs and services, upcoming events, or employment opportunities, call 302-478-5707 or visit our website, www.delawarehospice.org.Minimum of two (2) years of experience in care coordination, patient navigation, case management, or healthcare‑related service delivery.Experience working with older adults, individuals with dementia, and/or family caregivers preferred.Strong interpersonal, communication, documentation, and organizational skills.Comfort using care management systems, electronic health records, and other technology‑based tools.Dementia Care certification/training required (provided through Delaware Hospice).Valid driver’s license required.Ability to work remotely in a hybrid model with periodic in‑person or community‑based engagement as required.