Demand Review Processor

Ethos Risk Services; Dallas (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

Disability & Life Insurance

401(k) Matching

Referral Bonus

Job summary

Ethos Risk Services is seeking an experienced engineering leader to scale software development, testing, and delivery for a remote, U.S.-based team. The role emphasizes data-driven improvements, confidential handling of information, and collaboration with leadership to shape the engineering roadmap.

Ideal candidates bring strong time management, communication, and attention to detail, with experience in data processing or healthcare tech.

Qualifications

• High school diploma or equivalent is required.
• Experience in data entry or administrative processing preferred.
• Experience in medical billing or healthcare administration is preferred.
• Proficiency with Strata software and MS Office is required.
• Strong attention to detail and ability to meet deadlines.

Responsibilities

• Process Billing Documents accurately into Strata per client instructions.
• Maintain data accuracy and query resolution.
• Meet processing deadlines and comply with state requirements.
• Protect confidentiality of sensitive information.
• Collaborate with team to maintain workflow efficiency.
• Perform additional data entry and admin tasks as assigned.

Skills

Attention to detail

Communication

Remote collaboration

Time management

Education

High school diploma or equivalent

Tools

Strata software

Microsoft Office

Job description

ABOUT ETHOS & THE OPPORTUNITY

Ethos Risk Services is a leading insurance claims investigation and medical management company focused on delivering better data, technology, and insights that help our clients make better decisions. We are continuing to invest in our technology organization and are seeking an experienced engineering leader to help scale how software is built, tested, and delivered.

KEY RESPONSIBILITIES

• Process Billing Documents – Accurately enter medical billing documents and related information into Strata software according to client requirements and intake instructions.
• Maintain Data Accuracy – Review entered information for completeness, accuracy, and consistency while maintaining high-quality processing standards.
• Meet Processing Deadlines – Prioritize daily workloads and complete assigned tasks within established deadlines and applicable state requirements.
• Maintain Confidentiality – Protect sensitive client, provider, and billing information in accordance with company policies and confidentiality requirements.
• Support Team Operations – Collaborate with team members to resolve processing questions, maintain workflow efficiency, and support department objectives.
• Perform Administrative Tasks – Complete additional data entry, documentation, and administrative responsibilities as assigned.

QUALIFICATIONS

Education: High school diploma or equivalent (required).

Experience & Skills:

• Previous data entry, administrative processing, or related experience (preferred).
• Experience in medical billing, healthcare administration, or a related medical field (preferred).
• Experience using Strata software (preferred).
• Proficiency with Microsoft Office applications and general computer systems (required).
• Strong attention to detail with the ability to maintain accuracy when processing high volumes of information (required).
• Excellent organizational and time management skills with the ability to meet deadlines (required).
• Strong written and verbal communication skills (required).
• Ability to work independently and collaboratively in a remote team environment (required).
• Ability to maintain confidentiality and handle sensitive information appropriately (required).
• Familiarity with medical terminology (preferred).

WORKING AT ETHOS

This is a 100% remote U.S.-based role, offering the flexibility to work from home while remaining closely connected to a collaborative leadership team. Training will be conducted virtually in CST time zone.

Candidates must be authorized to work in the United States and must not require current or future employment sponsorship.

Benefits include:

• Paid Time Off and Sick Time
• Medical, Dental, and Vision Insurance
• Short-Term + Long-Term Disability Insurance + Life Insurance
• 401(k) Matching
• Employee Referral Bonus Program

At Ethos, you'll have the opportunity to make a meaningful impact, shape the future of our engineering organization, and help build the systems and processes that support our next stage of growth. To learn more about Ethos, visit our website: https://ethosrisk.com/about-us/

Ethos Risk Services is an equal opportunity employer and considers qualified applicants without regard to any characteristic protected by applicable law.