Demand Planner II

Owens & Minor; Pennsylvania; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Healthcare plan

Educational assistance

Life Insurance

Voluntary insurance programs

Adoption assistance

HSA/401(k)

Paid leave

Well-being program

Job summary

Owens & Minor, a global healthcare solutions company, is seeking an experienced Demand Planning professional to lead North America forecasting for the Product & Healthcare Services group.

You'll partner with sales, finance, operations, and procurement to create accurate demand plans, manage KPIs, and support Lean Six Sigma improvements. This role emphasizes collaboration with external customers and data governance to improve cash flow through forecast accuracy.

Qualifications

• Bachelor's degree in engineering, Industrial Engineering, Business, or related field; Master’s degree a plus.
• Minimum 7 years in Demand Planning; medical products a plus.
• Ability to influence and align multiple stakeholders.
• Strong presentation and communication skills across levels.
• Experience with external customers and SAP IBP preferred.

Responsibilities

• Develop and maintain demand planning models to improve forecast accuracy.
• Collaborate with sales, marketing, and operations to align on forecasts.
• Monitor KPIs (MAPE, WMAPE, forecast bias) and drive improvements.
• Lead Lean Six Sigma initiatives to optimize planning processes.
• Support onboarding of new customers and data Master maintenance.

Skills

Demand planning leadership

Forecasting accuracy

Analytical thinking

Cross-functional collaboration

Communication skills

Change management

Education

Bachelor's degree in engineering / related field

Master's degree preferred

Tools

SAP IBP

Next Gen Planning Tools

Excel

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere,Life Takes Care.

Global Reach with a Local Touch

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan-Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance-We offer educationalassistanceto all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability-We offer employer-paid life insurance and disabilitycoverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA)and401(k)-We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave-In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, andadditionaltypes of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Compensation:
The anticipated salary range for this position is $80,000–$100,000 annually. Actual compensation may vary based on job-related factors including experience, skills, education, and location.

Job Description

Executes the Owens & Minor Product & Healthcare Services (P&HS) Demand Planning processes and Customer Collaboration. Works closely with cross-functional teams, including sales, finance, operations, supply chain, procurement, and marketing to generate demand plans with high forecast accuracy and low bias. Responsible for generating statistical baseline and connecting the commercial and financial forecasts to the Demand Plan, Marketing and Sales. Individual Contributor that assists with driving business decisions including informing forecasting, assumptions, risks and opportunities and New Product Launches. This role is instrumental in improving forecast accuracy to enhance customer satisfaction and improve cash flow by minimizing the creation of inventory excess. This position will interact with external customers to build collaboration to create aligned demand plans.

Core Responsibilities

• Develop and maintain demand planning models and tools to improve forecast accuracy and reliability North America.
• Support Planning System Master Data maintenance. (Parameter tuning, Planning Object creation, Demand forecasting Unit Creation).
• Monitor, audit automated Market Insight (Add to Stock Process) to properly capture Sales and marketing Opportunities.
• Utilize historical sales data, market trends, and other relevant information to forecast customer demand for products.
• Collaborate with sales, marketing, and operations teams to gather insights and align on demand forecasts.
• Support New Customer Onboarding Process and Customer Exists.
• Develop and maintain demand planning models and tools to improve forecast accuracy and reliability.
• Monitor and analyze key performance indicators (KPIs) such as forecast Accuracy, WMAPE, MAPE, Forecast Bias, Forecast Value Add for improvement.
• Leads and supports sustainable process improvement by diagnosing complex business problems and providing recommended plans to deliver process improvements through the implementation of Lean Six Sigma Principles.
• Proactively identify potential risks and opportunities in the demand planning process and develop strategies to mitigate risks and capitalize on opportunities.
• Continuously evaluate and improve demand planning processes and methodologies to enhance efficiency and effectiveness.
• Support Next Gen Digital Supply chain projects with user Acceptance Testing and providing Business requirements.

Qualifying Experience

• Bachelor’s degree in engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field. Master’s degree is a plus
• 7 or more years in Demand Planning. Medical Products is a plus.
• Being able to lead, sell, influence, and get support and adherence to the process. Creating a muti-functional environment to create one demand plan for the company/business.
• Experience and ability to communicate clear messages to different levels in the organization, through strong presentation skills, including verbal, written and electronic presentations.
• Demonstrated experience collaborating and working with external customers to align on demand plans, track performance and hold them accountable.
• Extensive experience in Demand Planning systems. SAP IBP preferred.
• Strong Analytical Skills, Statistical and Forecasting and being able to explain Assumptions, Variations, Gaps to Plan.
• Ability to Set Parameter and Stat Models at the appropriate Product/Customer Hierarchy levels using Next Generation Planning Tools.
• Ability to manipulate large datasets, perform complex calculations, and interpret numerical information to make informed decisions.
• Ability to work effectively with many and varied functions.
• Ability to identify emerging technologies and successfully apply them to critical business problems.
• Self‐starter, ability to work independently and in a team setting involving multiple departments, partners, and business processes

#LI-AW1

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.