Demand Planner

IRIS USA, Inc.; Surprise (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

IRIS USA, Inc. in Surprise, AZ seeks a Production Planner to develop and adjust the manufacturing plan based on customer forecasts and material availability.

You will coordinate inventory, scheduling, and transport to ensure on-time order fulfillment across multiple sites, interfacing with suppliers, production teams, and logistics partners. The role emphasizes production scheduling, forecasting principles, and proactive communication to optimize workflow and meet customer demand with accuracy

Qualifications

• Experience using standard office software and data tools.
• Ability to perform basic math calculations in spreadsheets.
• Strong communication and organizational skills.

Responsibilities

• Analyze and adjust production plan based upon availability of materials and equipment
• Plan and facilitate proper inventory of materials and equipment at production sites for production start to ensure on time and complete order fulfillment and shipping schedules
• Resolve exceptions utilizing factory change or shipping date change via the product availability notification
• Obtain weekly over the road and rail freight quote from carriers and coordinate transfer schedules using the most cost-effective transportation solutions
• Compile, prepare, and maintain weekly reports tracking customer shipment rejection transfer costs and related transportation
• Effectively communicate with a variety of internal and external stakeholders using multiple tools to ensure effective visual communication
• Perform similar level or nature of duties as assigned

Skills

Computer basics

MS Office Suite

Basic Excel mathematics

Education

Bachelor's degree or equivalent experience

Job description

At IRIS USA Inc., we have always aimed to enhance how people organize their lives, making us a leader in the organization industry. Our breakthrough came in 1994 when we introduced clear plastic storage solutions, by growing domestic home storage manufacturing through robotic automation into Arizona, Texas, Pennsylvania, and Wisconsin. Since then, we have expanded our range to include small appliances, pet products, home goods, and RTA furniture, catering to a wide array of customer needs. Celebrating sixty years as a global brand, we pride ourselves on innovation, quality, and exceptional customer service. Our success stems not just from our products, but from our commitment to building lasting relationships with our customers, offering solutions that simplify and organize life in homes, offices, and beyond.

SUMMARY: Analyze

production plan derived from customer forecast and adjust plan and/or inventory of materials and equipment required to meet customer demand.

Essential duties and responsibilities include the following:

• Analyze and adjust production plan based upon availability of materials and equipment
• Plan and facilitate proper inventory of materials and equipment at production sites for production start to ensure on time and complete order fulfillment and shipping schedules
• Resolve exceptions utilizing factory change or shipping date change via the product availability notification
• Obtain weekly over the road and rail freight quote from carriers and coordinate transfer schedules using the most cost-effective transportation solutions
• Compile, prepare, and maintain weekly reports tracking customer shipment rejection transfer costs and related transportation
• Effectively communicate with a variety of internal and external stakeholders using multiple tools to ensure effective visual communication
• Perform similar level or nature of duties as assigned

Qualifications:

Required Education and Experience:

• Bachelor’s degree or an equivalent years of related experience

Knowledge of:

• Supply chain principles
• Forecasting principles
• Production scheduling
• Customer service principles

Skill in:

• Using computer hardware, including keyboard, mouse, monitor, and related hardware
• Microsoft Access, Word, Excel, Power Point and Outlook
• Perform basic math, using Microsoft Excel to find sum, percentage, average, and median

Ability to:

• Manage time effectively and provide daily direction
• Identifying and resolving problems
• Continuously challenge oneself and others to improve better operating practices
• Act with urgency
• Prepare reports using a variety of methods from multiple sources of data
• Review data and ensuring accuracy and timeliness and relevancy
• Multi-task under strict deadlines while having multiple priorities at one time
• Exhibit positive attitude and openness to learning
• Effectively communicate and work in a cross-cultural environment
• Demonstrate high-level of organization and planning
• Exercise independent motivation
• Follow verbal and written English instructions
• Communicate effectively in English, both verbally and written
• Exhibit courteous and respectful demeanor towards all company personnel in words and action
• Exhibit a cooperative, solution-oriented approach to problem-solving
• Build teamwork and resolve conflicts
• Work independently with minimal supervision
• Exercise good judgement and maintain a high level of ethical behavior

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light work: Activities will involve frequent sitting, using a computer, analyzing large amounts of data, communicating verbally and in writing. Exerting 20-50 pounds frequently, and up to 10 pounds constantly. Operate a variety of standard office equipment including a computer, telephone, calculator, copy, and fax machine requiring continuous and repetitive arm, and hand and eye movement. Move and operate presentation equipment. Travel to and from meetings and various locations inside and outside the building.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is frequently within an office setting with low to moderate noise, LED lighting, and temperature control while working alongside large groups of employees in cubicle spaces. Incumbents will attend various business meetings and events inside and outside of the buildings and may be required to travel overnight or out-of-town for work. Occasional exposure to the manufacturing and distribution plant consisting of moving mechanical parts or heavy machinery, vibrations, fumes, unpleasant odors, dust, poor ventilation, chemicals, extreme temperatures, inadequate lighting, workspace restrictions, and moderate to loud noise while in the plant or traveling for work. Work during evenings and weekends as needed.