Delmar IA, Parts Specialist

P & K Midwest; Delmar (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) retirement plan

PTO & Holidays starting day one

Job summary

P&K Midwest in Delmar, IA is seeking a Parts Specialist to manage in-store customer service and the parts inventory. You will stock, receive, sell, and cycle count parts while supporting technicians and maintaining orderly displays.

The role requires at least 1 year in a parts environment and a High School Diploma or equivalent. Proficiency with inventory software and strong customer service skills are essential.

Qualifications

• At least 1 year experience in parts department operations preferred.
• Education: High School Diploma or equivalent.

Responsibilities

• Communicates with customers to determine parts needs.
• Researches and identifies parts using the inventory system.
• Processes the sale of parts.
• Handles daily cash opening/closing procedures.
• Verifies shipment receipting and places stock orders in inventory locations.
• Supplies service technicians with parts as required.
• Transfers parts between locations via computer system.
• Maintains store/opening/closing duties and showroom housekeeping.
• Answers phones and assists customers calling the store.
• Supports parts sales through training and product knowledge.

Skills

Parts department operations

Customer service

Inventory management

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: IA Delmar – Delmar, IA 52037

Position Type: Full Time

Delmar IA, Parts Specialist*

Job Purpose

Performs duties related to in-store customer service. Responsible for all aspects of parts inventory including stocking, receiving, sale, and cycle counts.

Essential Duties

• Communicates with customer to determine needs regarding parts.
• Research and identify the parts needed by customers through utilization of the computer inventory system.
• Process the sale of parts.
• Performs daily opening/closing procedures regarding cash payments.
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
• Supplies Service Technicians with parts as required.
• Transfers parts between locations utilizing the computer system.
• Responsible for opening/closing the store.
• Answers the phone and helps customers calling into the store.
• Performs cycle counts upon direction from Parts Lead.
• Assists with preparing and maintaining merchandise displays.
• Performs routine housekeeping tasks for the showroom as well as the warehouse.
• Maintains condition of tools and equipment for the department including pallet jacks, hose machine, etc.
• Promotes a safe working environment and completes safety training as required.
• Improves product knowledge and supports parts sales through completion of training courses.

Pay & Benefits

• Competitive Pay
• Comprehensive Benefits Package (including health, dental, vision, & life)
• Company Matched 401(k) Retirement
• PTO & Holiday Pay (starts on day one)

Qualifications

Skills and Qualifications:

• At least 1 year experience in parts department operations preferred.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Ability to work extended hours and weekends.
• Excellent customer service skills.

Education: High School Diploma or equivalent.

Physical Requirements

• Must be able to lift and/or transfer a maximum of 100 lbs. with frequent lifting and/or carrying of various items weighing up to 50 lbs.
• Must be able to twist, turn, reach, push, pull, lift and bend.
• Must have good eye, hand and foot coordination for operating equipment.
• Must have good eyesight (20/20 or corrected to such).
• Must have good hearing - well enough for safety purposes.

Job Specific Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, set, talk and hear; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Safety Sensitive Position

Safety Sensitive Position