Delivery Technician - Dallas, TX

Performance Home Medical; Dallas (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

401k

Employee Assistance Program

8 paid holidays

Job summary

Performance Home Medical is seeking a Delivery Technician to join our Operations Team in Dallas. This full-time role requires delivering and setting up medical equipment, trouble-shooting patient issues, and providing exceptional patient service.

You will handle daily tasks, data entry, and coordination with multiple departments, with on-call duties after hours and weekends. Ideal candidates are reliable, detail-oriented, and able to multitask in a fast-paced environment.

Qualifications

• Experience working across multiple sites.
• Excellent verbal and written communication.
• Organized and detail-oriented.
• Strong customer service and interpersonal skills.
• Proficient with computers and technology.
• Valid driver's license with clean record; ability to lift 90 lbs.

Responsibilities

• Perform daily administrative tasks.
• Troubleshooting patient issues with equipment and service in-person and over the phone.
• Data entry and scanning.
• Procuring and completing any necessary documentation for Performance Home Medical and contracted insurance companies.
• Perform basic warehouse duties (receiving, stocking, cleaning).
• Operate phone systems in a professional manner.
• Greet patients in a clinical setting and complete screening questionnaires.
• Perform daily deliveries including set up, service, and explanation of equipment.
• Troubleshooting patient issues with equipment and service.
• Clean/maintain company vehicles, property, and equipment after daily usage.
• Rotating afterhours and weekend on-call schedule.

Skills

Multisite work

Communication

Positive attitude

Organized

Customer service

Tech skills

Compassionate

Problem solving

Reliability

Driver's license

Job description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

We are seeking a motivated, high energy, individual to join our Operations Team as a Delivery Technician. As a part of our Delivery team, you must be responsible, reliable, detail orientated and can multitask in a fast-paced environment. You must also have good people skills to deal with patients and peers amongst several departments. A background in medical equipment preferred but we will train the right candidate.

This is a Full-Time position scheduled for 40 hours per week plus on-call responsibilities. The regular work schedule for this role is Monday through Friday.

We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success.

Job descriptions and needs would entail but not limited to:

• Perform daily administrative tasks.


• Troubleshooting patient issues with equipment and service in-person and over the phone.


• Data entry and scanning.


• Procuring and completing any necessary documentation required by Performance Home Medical and contracted insurance companies.


• Perform basic warehouse duties (i.e. receiving, stocking, and cleaning).


• Operate phone systems in a professional manner.


• Greet patients in a clinical setting and complete screening questionnaires.


• Perform daily deliveries including set up, service, and explanation of equipment.


• Troubleshooting patient issues with equipment and service.


• Clean/maintain company vehicles, property, and equipment after daily usage.


• Rotating afterhours and weekend on-call schedule.

Qualifications

• Ability to work at multiple sites.


• Excellent communication skills, both verbal and written.


• Positive attitude and a willingness to assist the team as needed.


• Highly organized and detail - oriented.


• Strong customer service and interpersonal relationship skills, both in-person and over the phone.


• Technologically proficient with strong computer skills.


• Compassionate and empathetic with a commitment to providing the highest level of patient/customer care.


• Problem solver with a demonstrated track record of high performance.


• Responsible and reliable.


• Have a valid driver's license with a clean driving record (current driving abstract must be presented). Will be able to lift 90lbs repeatedly throughout the day.