Delivery Team Lead

PepsiCo; Hanover Township, Town of Oyster Bay (NJ, NY); On-site; USD 65,000 - 102,000; Full time

Job summary

An established industry player is seeking a dynamic Delivery Team Lead to oversee a team of dedicated drivers in a fast-paced delivery environment. This role involves managing delivery operations, ensuring customer satisfaction, and enhancing team performance through effective coaching and leadership. With a focus on safety and compliance, you will play a crucial role in maintaining high service standards while driving productivity improvements. If you thrive in a challenging environment and are passionate about leading teams to success, this opportunity is perfect for you.

Benefits

Paid Time Off

Comprehensive Medical Benefits

Performance-Based Bonus

Retirement Plan

Flexible Schedule

Qualifications

• 2+ years managing frontline employees in a fast-paced environment.
• Strong organizational and prioritization skills essential.

Responsibilities

• Lead a team of 30+ delivery drivers to ensure timely deliveries.
• Coach and develop drivers to enhance productivity and service.

Skills

Leadership

Customer Service

Organizational Skills

Communication Skills

Problem Solving

Education

Bachelor’s Degree

Equivalent Work Experience

Job description

Overview

Schedule: Tuesday – Saturday

Time: 3:30 am - 12:00 pm

The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment.

Responsibilities

• Manage a group of 30+ delivery drivers (CDL - Commercial Driver's License certified)
• Answer field customer calls regarding deliveries and ensure 100% customer service
• Ensure store delivery time windows are met daily
• Work proactively with sales representatives and warehouse operations to understand customer and sales needs
• Coach, lead, and develop drivers to support sales and improve daily productivity via gate-to-gate route rides at least twice a week
• Maintain process improvements to enhance delivery productivity
• Ensure compliance with Department of Transportation and PBC safety standards
• Conduct team meetings and safety training to enforce preventive measures
• Demonstrate strong oral, written, and interpersonal skills
• Possess strong organizational and prioritization skills
• Maintain a high sense of urgency
• Show results in improving business performance through leadership

Compensation and Benefits

• Expected salary range: $65,300 - $101,850
• Salary will be determined based on location, skills, experience, and education; recruiter can provide specifics during hiring
• Performance-based bonus with a target payout of 10% of annual salary, paid quarterly
• Paid time off including parental leave, vacation, sick, and bereavement, subject to eligibility
• Comprehensive benefits: Medical, Dental, Vision, Disability, Reimbursement Accounts, EAP, Insurance options, Retirement Plan

Qualifications

• At least 2 years managing frontline employees
• Bachelor’s degree or equivalent work experience
• Flexible schedule including early mornings (4 am - 6 am), evenings, and weekends; work week is Monday-Friday
• Class A CDL preferred but not mandatory
• Ability to lift up to 40 lbs periodically
• Must have indefinite right to work in the U.S.
• Valid driver’s license; safe driving record preferred

Additional Information

Our company considers qualified applicants with criminal histories in accordance with applicable laws, including the Fair Credit Reporting Act, San Francisco Fair Chance Ordinance, and Los Angeles Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

For more information on your EEO rights, download the EEO policies and statements available on our site.