Delivery Supervisor

Johnson Brothers - Mutual Distributing of North Carolina; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k/401k Match

Parental Leave

PTO

Job summary

Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We seek a Delivery Operations Coordinator in Charlotte, NC to oversee routing, delivery, and backhauling activities and to lead a team of delivery drivers while coordinating with sales, warehouse, and customer service teams.

Requirements include a 2-year associate's degree and 3+ years in delivery operations, plus experience with routing software, GPS tracking, and

Qualifications

• 2-year associate's degree required.
• 3+ years of delivery operations experience.
• Familiar with Warehouse Management Systems and barcode scanning.
• Proficient with delivery routing software (Descartes preferred).
• Familiar with GPS tracking software (Samsara preferred).
• Computer proficiency with Microsoft Suite and internet apps.
• NetSuite and AS400 experience preferred.

Responsibilities

• Hire, train and manage assigned delivery driver personnel
• Manage delivery drivers in customer service, accuracy and productivity
• Oversee driver scheduling to ensure timely delivery of product
• Coordinate all safety activities for Delivery staff
• Manage the efficiency of the delivery routes using routing software
• Interface with customers solving discrepancies and building relationships
• Foster and maintain a collaborative relationship with sales, warehouse, delivery and customer service teams.

Skills

Delivery operations

People management

Customer service

Routing optimization

Cross-functional collaboration

Education

Associate's degree

2-year degree

Tools

Descartes routing software

Samsara GPS

NetSuite

AS400

Job description

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth.

Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!

Job Description

This position has primary responsibility for coordinating delivery operations including routing, delivery, and backhauling activities.

Job Duties

• Hire, train and manage assigned delivery driver personnel
• Manage delivery drivers in all aspects including customer service, accuracy and productivity
• Oversee driver scheduling to ensure timely delivery of product
• Coordinate all safety activities for Delivery staff
• Manage the efficiency of the delivery routes using routing software
• Interface with customers solving discrepancies, problems and creating a cohesive relationship
• Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.

Job Requirements

• 2-year associate's degree
• 3+ years of experience in delivery operations
• Familiar with Warehouse Management Systems and barcode scanning technology
• Proficient in the Use of delivery routing software, Descartes preferred
• Familiar with GPS tracking software, Samsara preferred
• Computer proficiency with Microsoft Suite and internet applications
• NetSuite and AS400 experience preferred

Pay

Competitive compensation, DOE

Benefits

• Medical, Dental, Vision, FSA, HSA, 401k/401k Match, Parental Leave, PTO, Paid Holidays, and short & long-term disability.

Equal Opportunity Employer Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Worker Sub-Type: Regular Time

Type: Full time

Johnson Brothers is a third-generation, family-owned wine, beer, and spirits distributor founded in 1953 by Lynn Johnson in Saint Paul, Minnesota. Guided by its founding values of work ethic, teamwork, excellence, innovation, passion, and integrity, the company partners with top-tier suppliers to deliver a world-class portfolio and exceptional service to customers across 25 states. The company was recognized by Newsweek as one of America’s Most Trustworthy Companies for three consecutive years (2023–2025).

Learn more at johnsonbrothers.com | LinkedIn | Instagram.