Delivery Success Leader, Enterprise Systems

NCBioImpact; Durham (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a senior IT project delivery leader in Durham, NC, to guide end-to-end technology programs that align with business goals and drive measurable value. You will orchestrate cross-functional teams, manage governance, budgets, and risk, and ensure on-time, quality outcomes using Agile, Waterfall, or hybrid approaches.

With 8+ years in delivery management and expertise in Tableau, Alteryx, Jira, and Azure DevOps, you will partner with stakeholders to maximize adoption, ROI, and

Qualifications

• Bachelor’s degree required.
• 8 or more years leading IT project delivery or related disciplines.
• Experience with digital transformation, data, automation, and AI initiatives.

Responsibilities

• Lead end-to-end delivery of complex IT projects aligning to objectives.
• Establish governance, roadmaps, resource plans, and financial forecasts.
• Drive delivery using Agile, Waterfall, or hybrid methodologies.
• Partner with stakeholders to define requirements and deliver measurable outcomes.
• Facilitate Agile ceremonies and drive continuous improvements.

Skills

Delivery leadership

Agile methodologies

Cross-functional collaboration

Stakeholder management

AI and automation awareness

Education

Bachelor’s Degree

Tools

Jira

Confluence

Azure DevOps

Tableau

Alteryx

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Responsibilities

• Lead the end-to-end delivery of complex technology projects, programs, and enterprise initiatives, ensuring alignment with business objectives, scope, schedule, budget, quality, and expected outcomes.
• Establish and manage project governance, delivery frameworks, roadmaps, resource plans, business cases, financial forecasts, and executive reporting.
• Drive project execution using Agile, Waterfall, or hybrid methodologies, ensuring predictable delivery and continuous value realization.
• Partner with business stakeholders, Product Owners, and cross-functional teams to define requirements, prioritize work, and deliver measurable business outcomes.
• Facilitate Agile ceremonies, monitor delivery metrics, and drive continuous improvements in team performance, productivity, and delivery maturity.
• Manage project financials, including budgeting, forecasting, cost control, variance analysis, and benefits realization.
• Build and maintain strong relationships with business leaders, executives, vendors, and technology partners, serving as a trusted advisor and delivery leader.
• Provide executive-level communications, dashboards, governance updates, and data-driven recommendations to support decision-making and strategic planning.
• Lead stakeholder engagement, organizational change management, user adoption, training, and transition-to-support activities to maximize business value.
• Proactively identify, assess, and mitigate risks, issues, dependencies, assumptions, and constraints to ensure successful delivery outcomes.
• Oversee service readiness, operational transition, service performance, SLA adherence, and continuous service improvement initiatives.
• Leverage AI, automation, predictive analytics, and emerging technologies to improve project planning, delivery efficiency, reporting, forecasting, and operational effectiveness.
• Manage vendor relationships, contracts, delivery commitments, and resource capacity while ensuring accountability across all contributing teams.
• Collaborate across business, architecture, application, data, infrastructure, security, quality assurance, operations, and external partner teams to achieve delivery objectives.
• Promote a culture of accountability, innovation, collaboration, continuous learning, operational excellence, and compliance with enterprise governance, security, regulatory, and Responsible AI standards.

Minimum Qualifications

• Bachelor’s Degree.
• 8 or more years of progressive experience leading IT project delivery, delivery management, Agile program management, or related disciplines, including the successful execution of digital transformation, data, automation, and AI-enabled initiatives.

Preferred Qualifications

• 5 or more years of experience with Tableau and Alteryx.
• SQL certification, Tableau certification; Six Sigma or Lean certification

Additional Job Standards

• Demonstrated success delivering end-to-end projects and programs, from initiation through implementation, while driving business adoption, value realization, and measurable outcomes.
• Proven experience managing projects using both Agile and traditional project management methodologies, with the ability to apply the appropriate approach based on business needs and delivery objectives.
• Strong expertise in delivery orchestration, including cross-functional team leadership, stakeholder engagement, dependency management, risk mitigation, resource coordination, and execution across multiple workstreams.
• Experience leveraging AI-enabled tools and technologies to enhance project planning, reporting, documentation, forecasting, collaboration, workflow automation, decision-making, and overall delivery performance.
• Hands-on experience supporting or delivering AI-enabled solutions, with an understanding of AI lifecycle considerations such as data readiness, governance, model dependencies, integration complexity, change management, user adoption, and production deployment.
• Demonstrated ability to identify, evaluate, and implement automation opportunities that improve delivery efficiency, operational effectiveness, team productivity, and business outcomes.
• Proficiency with delivery and project management platforms such as Jira, Confluence, Azure DevOps, or equivalent tools used for planning, tracking, reporting, and execution management.
• Strong analytical, problem-solving, communication, facilitation, and presentation skills, with the ability to effectively engage both technical and non-technical stakeholders at all organizational levels.
• Proven ability to influence without direct authority, build consensus, and drive alignment across business, technology, vendor, and leadership teams.
• Demonstrated success managing multiple concurrent projects, priorities, and deadlines in dynamic, fast-paced, and evolving environments.
• Experience establishing and reporting on delivery success metrics, including schedule performance, adoption rates, business value realization, operational improvements, customer impact, and strategic outcomes.
• Possesses an AI-forward mindset with a passion for continuous learning, innovation, process improvement, and exploring emerging technologies, automation capabilities, and productivity-enhancing solutions that advance organizational goals.

• Knowledge of laboratory operations, study design, and departmental equipment.
• Ability to work independently and collaboratively within project teams.
• Strong attention to detail and organizational skills.
• Proven ability to lead complex technical programs and scientific initiatives.
• Strong analytical and systems-thinking capabilities.
• Effective communication and stakeholder engagement skills.
• Experience in scientific computing, instrument control, and lab automation.
• Ability to mentor and manage technical teams.
• Commitment to quality, compliance, and continuous improvement.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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