Delivery Station Supervisor

Hellofresh; City of Rochester (NY); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Competitive hourly rate

401K with company match

PTO (Generous)

Job summary

HelloFresh in New York is seeking a Delivery Station Supervisor to provide on-shift leadership for the logistics package sort operation. You will manage a hub team, oversee unloading and sorting, and ensure safe, efficient performance while reporting to the Logistics Hub Manager.

You will lead a team of warehouse associates, coordinate cross-functionally, and perform dispatching tasks as needed. The role requires a high school diploma, 2+ years of ops experience, and flexibility for night shifts

Qualifications

• High school diploma or equivalent required.
• 2+ years experience managing operations for fulfillment, logistics, or transportation preferred.
• Must be at least 22 years old and legally authorized to work in the US.

Responsibilities

• Lead and supervise up to 20 Associates on the overnight shift, ensuring safety and performance.
• Oversee unloading, sorting, and allocation of freight for drivers.
• Coordinate with the Logistics Hub Manager and cross-functional teams.
• Perform dispatching tasks for drivers and cover night/weekend shifts as needed.
• Monitor safety, quality, cost, and delivery metrics; report delays or issues.
• Maintain asset security and drive process improvements for lean operations.

Skills

Leadership

Team management

Data analysis

Communication

Education

High school diploma or equivalent

Job description

The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub are of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and providing coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization.

Shift: Monday-Thursday Overnight Shift

You will...

Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination

Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road

Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures

Conduct team huddles, to maintain engagement and an open line of communication with employees

Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays

Monitor and evaluate the safety, cost, quality, and other agreed indicators

Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)

Build an inclusive workplace culture and relationships with all staff, delivering on retention goals

Operate a lean facility by making recommendations to improve and implement new processes

On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop.

Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice

Hard-working, driven, and the ability to work and make decisions independently

Ability to collaborate cross-functionally with other supervisors to coordinate activities

You are...

Inclusive in your approach to engage staff and bring out the best performance in a team

A conveyer of clear vision, setting direction and goals, and driving team understanding during daily/weekly stand-ups and leadership reviews

Sound in data-driven decisions that express originality and an enterprising mindset

Collaborative - enjoys working with different teams to gather inputs

A connector of complex problems at all levels through excellent written and verbal skills

You have...

High school diploma or equivalent

Preferably 2+ years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies

Must be at least 22 years old and legally authorized to work in the US and possess and maintain a valid driver's license

Must be able to pass all pre-employment screens (including drug, MVR, background, and criminal checks)

Availability to support night shift hours starting between 11:30 pm-2 am - until the job is complete (4-day work week shift) or day shift hours (4-day shift week or 5-day shift week based on local need) and may include a weekend-day designated between Sunday-Saturday and general availability with shifts.

Proficiency in manipulating data and reporting.

Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays

Leadership experience motivating and encouraging others

This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:

Can lift/move up to 50 lbs and participate in physical job activities such as standing, walking, and crouching daily. Can work in an environment that may be hot, cold, and noisy.

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities

Generous PTO and flexible attendance policy

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range
$63,000—$67,500 USD