Delivery Specialist — Parts, Returns & Service

O'Reilly Auto Parts; Mason (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

401(k) with Employer Contributions Day

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers in Mason, OH. You will collect payments on C.O.D. deliveries, handle returns, and support store operations with customer service tasks.

Essentials include maintaining vehicles, following safety protocols, and using handheld devices for deliveries. Multilingual abilities, especially Spanish, are valued as part of customer interactions.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company’s 14/18-point record system.
• Must possess a legally required state driver’s license and meet company mandated driving eligibility requirements.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day’s business.
• Clock in/out according to company policy.
• Other duties as assigned, including customer service, merchandising, errands, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks.

Skills

Alphanumeric matching

Interpersonal skills

Delivery adaptability

Clean driving record

Valid driver’s license

Spanish language

Auto parts knowledge

Light equipment operation

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers in Mason, OH. You will collect payments on C.O.D. deliveries, handle returns, and support store operations with customer service tasks.

Essentials include maintaining vehicles, following safety protocols, and using handheld devices for deliveries. Multilingual abilities, especially Spanish, are valued as part of customer interactions.