Delivery Specialist - Oldsmar, FL

Tractor Supply Company; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Delivery Specialist to join their team. This role involves delivering merchandise to customers while ensuring exceptional service and safety standards. You will build trusted relationships with customers, manage deliveries efficiently, and handle product returns. Ideal candidates will have strong communication skills, a clean driving record, and the physical stamina to manage heavy loads. Join this forward-thinking company that values work-life balance and offers comprehensive benefits, ensuring your success and well-being in a supportive environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Previous truck delivery experience is a plus but not required.
• Must be 21 or older with at least 3 years of driving experience.

Responsibilities

• Deliver purchased merchandise to customers while meeting quality standards.
• Maintain accurate records of deliveries and communicate with customers.

Skills

Customer Service

Time Management

Communication Skills

Driving Skills

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Hand Trucks

Dollies

Pallet Jacks

Forklifts

Microsoft Outlook

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems, and handling product returns as required.

Essential Duties and Responsibilities (Min 5%)

• Maintain regular and predictable attendance.
• Ensure timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean and organized delivery vehicle and equipment, including trailers.
• Load, unload, and organize products safely and efficiently.
• Perform pre-trip and post-trip vehicle inspections for safety and readiness.
• Maintain accurate records of deliveries and issues.
• Communicate with customers, providing updates and addressing concerns.
• Provide exceptional customer service to create a positive experience.
• Partner with field sales and store personnel to meet customer needs.
• Handle products carefully to avoid damage and ensure safe transport.
• Follow traffic laws and company policies for safe driving.
• Handle returns, exchanges, or customer inquiries as needed.

Required Qualifications

Experience: Previous truck delivery experience is a plus but not required. Experience with hand trucks, dollies, pallet jacks, and forklifts is preferred. Must be 21 or older, with at least 3 years of driving experience and meet MVR check requirements.

Education: High school diploma or equivalent (preferred).

Certifications: DOT Medical Card as required.

Preferred knowledge, skills, or abilities

• Valid driver’s license with a clean driving record.
• Physical and mental stamina to move throughout the store and outdoor areas safely.
• Ability to push and pull up to 2,000 pounds with proper equipment.
• Operate equipment efficiently and safely, providing high customer service levels.
• Ability to lift and move large, bulky, or heavy merchandise.
• Safely load and unload delivery trucks.
• Use Microsoft Outlook and Calendar.
• Excellent time management and ability to meet deadlines.
• Strong customer service skills with a professional attitude.
• Effective communication skills.
• Ability to read, write, and count accurately for documentation.
• Navigate using GPS and maps.
• Complete all required training successfully.
• Flexibility to work various shifts, including evenings and weekends.

Working Conditions

• Work near mechanical equipment.
• Drive in all weather and road conditions.
• Moderate noise level.

Physical Requirements

• Standing and walking.
• Driving a vehicle.
• Reaching overhead.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. Employees should perform all duties assigned by their supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We support them with comprehensive benefits, including medical, dental, vision, insurance, paid leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual plan requirements.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture. We believe in work-life balance and offer total rewards to support our Team Members' well-being. We care about what you care about!

Join us at Tractor Supply and Petsense for a career with growth opportunities.