Delivery Specialist - Minden, LA

Tractor Supply Company; Minden (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Delivery Specialist responsible for delivering merchandise to customers while ensuring quality standards. The role includes maintaining delivery vehicles, providing exceptional customer service, and handling product returns. Ideal candidates will have a valid driver's license and strong communication skills.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Qualifications

• Must be 21 years or older with at least 3 years driving experience.
• Previous truck delivery experience is a plus.

Responsibilities

• Deliver purchased merchandise to customers while meeting quality standards.
• Maintain accurate delivery records and ensure customer satisfaction.

Skills

Customer Service

Time Management

Communication

Education

High school diploma or equivalent

Tools

Forklift

Dolly

Pallet Jack

Job description

Join to apply for the Delivery Specialist - Minden, LA role at Tractor Supply Company

Get AI-powered advice on this job and more exclusive features.

Overall Job Summary

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems, and handling product returns as required.

Essential Duties and Responsibilities (Min 5%)

1. Maintain regular and predictable attendance.
2. Ensure timely deliveries, meeting or exceeding scheduled delivery times.
3. Operate and maintain a clean and organized delivery vehicle and delivery equipment including a trailer at times.
4. Load, unload, and organize products in a safe and efficient manner.
5. Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
6. Maintain an accurate record of deliveries and any issues that may arise.
7. Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
8. Provide exceptional customer service, creating a positive and friendly experience for all customers.
9. Partner with field sales team and store personnel to satisfy needs of our customers.
10. Handle all products with care to avoid damage and ensure safe transport.
11. Follow all traffic laws and company policies to ensure safe driving practices.
12. Handle returns, exchanges, or customer inquiries as needed.

Required Qualifications

Experience: Previous truck delivery experience is a plus but not required. Experience with hand truck, dolly, pallet jack, and forklift preferred. Must be 21 years of age or older, have at least 3 years of driving experience, and meet MVR check requirements.

Education: High school diploma or equivalent (preferred).

Professional Certifications: DOT Medical Card as required

Preferred Knowledge, Skills, or Abilities

• A valid driver’s license with a clean driving record.
• Physical and mental stamina to move throughout the store and outdoor areas safely.
• Ability to push and pull merchandise up to 2,000 pounds with proper equipment.
• Operate all related equipment efficiently, safely, and accurately.
• Ability to lift and move large, bulky, or heavy merchandise.
• Safe loading and unloading of delivery trucks.
• Proficiency with Microsoft Outlook and Outlook Calendar.
• Excellent time-management skills.
• Strong customer service skills with a professional attitude.
• Effective communication skills.
• Ability to read, write, and count accurately.
• Navigation skills using GPS and maps.
• Willingness to work various shifts, including evenings and weekends.

Working Conditions

• Work near mechanical equipment.
• Deliver in all weather and road conditions.
• Moderate noise level.

Physical Requirements

• Sitting, standing, walking, kneeling, stooping, reaching overhead, and driving.
• Lifting 50+ pounds.

Disclaimer

This overview is not comprehensive. All duties as assigned by supervisor should be performed.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are key to our success. We offer a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail