Delivery Specialist – Fast, Friendly Customer Service

Domino; Norfolk (VA); On-site; USD 29,000 - 42,000; Full time

Job summary

Domino's in Suffolk, VA is seeking a Delivery Expert to ensure accurate on-time deliveries and friendly customer service. You will drive safely, process orders, handle cash, and keep the vehicle and work area clean while supporting store operations.

This role requires a valid driver's license, navigation skills, and the ability to work evenings, weekends, and holidays. Prior delivery or customer service experience is a plus, as is a high school diploma or equivalent.

Qualifications

• Must be 18 years of age or older.
• Valid driver\'s license with a clean driving record.
• Excellent knowledge of Suffolk area and strong navigation skills.
• Proven ability to work in a fast-paced environment and meet deadlines.
• Strong verbal and written communication skills.
• Basic math skills and ability to handle cash transactions accurately.
• Proficiency in using computer systems, including order entry and GPS navigation.
• Physical stamina to lift and carry deliveries (up to 25 pounds).
• Flexible availability, including evenings, weekends, and holidays.
• Strong attention to detail and commitment to food safety standards.
• Positive attitude and customer-focused mindset.
• Ability to work both independently and as part of a team.
• High school diploma or equivalent (preferred).
• Previous experience in food delivery or customer service (preferred).

Responsibilities

• Safely operate delivery vehicles to transport orders to customers' locations.
• Accurately process customer orders, including receiving phone orders and using computer systems.
• Handle cash and credit card transactions, ensuring correct monetary change.
• Maintain cleanliness and organization of the delivery vehicle and work area.
• Assist with inventory management and restocking supplies.
• Collaborate with team members to ensure smooth operations during busy periods.
• Adhere to company policies, food safety standards, and traffic laws.
• Provide exceptional customer service, addressing any concerns or special requests.
• Perform basic equipment maintenance and report any issues to management.
• Assist with additional in-store tasks as needed, such as food preparation or cleaning.

Skills

Delivery operations

Customer service

Cash handling

GPS navigation

Communication

Physical stamina

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Order entry systems

GPS navigation

Job description

Domino's in Suffolk, VA is seeking a Delivery Expert to ensure accurate on-time deliveries and friendly customer service. You will drive safely, process orders, handle cash, and keep the vehicle and work area clean while supporting store operations.

This role requires a valid driver's license, navigation skills, and the ability to work evenings, weekends, and holidays. Prior delivery or customer service experience is a plus, as is a high school diploma or equivalent.