Delivery Specialist: Automotive Parts & Customer Service

O'Reilly Auto Parts; Newland (NC); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k plan with employer contributions

Medical, dental, vision insurance

Wellbeing programs

Tuition assistance

Descripción de la vacante

O’Reilly Auto Parts is seeking a Delivery Specialist in North Carolina to operate store vehicles, deliver parts to customers, collect COD payments, and handle returns. Safety and customer service are emphasized in this role, with a focus on timely, accurate deliveries and secure handling of funds and equipment.

Candidates should be able to use handheld delivery devices, perform daily vehicle inspections, and communicate issues to management.

Formación

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company’s 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilidades

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day’s business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates.

Conocimientos

Alphanumeric matching

Interpersonal communication

Adaptability

Valid driver's license

Bilingual Spanish

Descripción del empleo

O’Reilly Auto Parts is seeking a Delivery Specialist in North Carolina to operate store vehicles, deliver parts to customers, collect COD payments, and handle returns. Safety and customer service are emphasized in this role, with a focus on timely, accurate deliveries and secure handling of funds and equipment.

Candidates should be able to use handheld delivery devices, perform daily vehicle inspections, and communicate issues to management.