Delivery Specialist – Auto Parts & Customer Service

O'Reilly Auto Parts; Newton (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Tuition assistance

Stock purchase plan

Paid time off

Career growth opportunities

Job summary

O’Reilly Auto Parts in Newton, IA is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers, ensuring safe, efficient service and handling COD payments. You will use handheld devices to process deliveries, capture signatures, log mileage, perform vehicle inspections, and secure monies and keys.

Bundled duties include returns handling and customer service support.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company’s 14/18-point record system.
• Must possess a legally required state driver’s license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Process deliveries using hand-held devices, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep vehicles, keys, fuel/fleet cards, devices, and monies secure at all times.
• Pick up customer returns and fill out driver return slips.
• Communicate problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or damage to store manager.

Skills

Interpersonal communication

Alphanumeric matching

Adaptability

Driving record compliance

Tools

Hand-held delivery devices

Vehicle maintenance reporting tools

Job description

O’Reilly Auto Parts in Newton, IA is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers, ensuring safe, efficient service and handling COD payments. You will use handheld devices to process deliveries, capture signatures, log mileage, perform vehicle inspections, and secure monies and keys.

Bundled duties include returns handling and customer service support.