Delivery Specialist: Auto Parts & Customer Care

3M HEALTHCARE; Lancaster (CA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Stock Purchase Plan

401(k) with employer contributions

Medical, Dental, & Vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate company vehicles, deliver parts to professional customers, collect COD payments, and handle customer returns. The role emphasizes safety, accuracy, and customer service, with bilingual candidates encouraged to apply.

The position involves daily vehicle inspections, use of handheld devices, and potential merchandising duties. Opportunities for growth and a comprehensive benefits package are offered.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Secure delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and monies collected at all times.
• Pick up customer returns, e.g., new, warranty, cores, and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day’s business.
• Clock in/out according to company policy.
• Perform other duties as assigned, including stocking, merchandising, and other tasks.
• May occasionally assist customers, serve as a cashier, or help with merchandising when needed.

Skills

Alphanumeric matching

Interpersonal skills

Adaptability

Clean driving record

Valid driver's license

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to operate company vehicles, deliver parts to professional customers, collect COD payments, and handle customer returns. The role emphasizes safety, accuracy, and customer service, with bilingual candidates encouraged to apply.

The position involves daily vehicle inspections, use of handheld devices, and potential merchandising duties. Opportunities for growth and a comprehensive benefits package are offered.