Delivery Specialist - Antelope, CA

Tractor Supply Company; Antelope (CA); Hybrid; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Delivery Specialist to join their team. In this role, you will be responsible for delivering products to customers, ensuring timely and safe deliveries while providing exceptional customer service. You'll have the opportunity to build trusted relationships with customers and contribute to a positive experience. This position offers hybrid working conditions, allowing flexibility while you manage deliveries effectively. If you're passionate about customer service and enjoy driving, this could be the perfect opportunity for you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Parental Leave

Tuition Reimbursement

Life and Disability Insurance

Adoption Assistance

Surrogacy Assistance

Qualifications

• Previous delivery experience is a plus but not required.
• High school diploma or equivalent preferred.

Responsibilities

• Ensure timely deliveries and maintain accurate delivery records.
• Provide exceptional customer service and handle product returns.

Skills

Customer Service Skills

Time Management

Driving Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

GPS Systems

Job description

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Overall Job Summary

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems, and handling product returns as required.

Essential Duties and Responsibilities

1. Ensure timely deliveries, meeting or exceeding scheduled delivery times.
2. Load, unload, and organize products in a safe and efficient manner.
3. Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle.
4. Maintain an accurate record of deliveries and any issues that may arise.
5. Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process.
6. Provide exceptional customer service, creating a positive and friendly experience for all customers.
7. Handle all products with care to avoid damage and ensure safe transport.
8. Follow all traffic laws and company policies to ensure safe driving practices.
9. Maintain a clean and organized vehicle.
10. Handle returns, exchanges, or customer inquiries as needed.

Required Qualifications

• Experience: Previous delivery experience is a plus but not required.
• Education: High school diploma or equivalent (preferred).
• Professional Certifications: None

Preferred Knowledge, Skills, or Abilities

• A valid driver’s license with a clean driving record.
• Ability to drive a delivery vehicle (truck, van, etc.) safely and efficiently.
• Excellent time-management skills and the ability to meet tight deadlines.
• Strong customer service skills with a professional and friendly attitude.
• Ability to lift heavy packages (up to 50+ lbs., as required by the job).
• Ability to navigate using GPS systems and maps.
• Flexibility to work various shifts, including evenings and weekends, as required.

Working Conditions

• Hybrid / Flexible working conditions
• Working at stores sometimes outside in inclement weather.

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Driving a vehicle
• Reaching overhead
• Lifting 50+ pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements, and eligibility criteria.