Delivery Specialist

O'Reilly Auto Parts; Troy (MO); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions from

Medical, Dental, & Vision Insurance

Paid Time Off

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Troy, MO, seeks a Delivery Specialist to operate store vehicles and deliver parts to professional customers safely and efficiently. You will collect COD payments, process deliveries, and pick up customer returns as needed.

The role requires a valid driver's license, a clean driving record, and the ability to adapt to changing delivery scenarios. Bilingual skills are a plus and customer service is a key component of daily duties.

Qualifications

• Legally required state driver's license.
• Clean driving record per company standards.
• Ability to communicate effectively with customers.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Deliver parts and products to customers safely and efficiently.
• Process deliveries with handheld devices and collect signatures.
• Maintain and secure vehicles and equipment.
• Handle customer returns and core processes.
• Assist in store tasks as needed and provide customer service.
• Clock in/out according to policy.

Skills

Alphanumeric matching

Interpersonal skills

Adaptability

Clean driving record

Driver's license

Job description

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Essential Job Functions

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and monies collected secure at all times.
• Pick up customer returns (new, warranty, cores, etc.) and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Perform additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• Occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates (e.g., phones, sales, and service).
• All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to [e-mail] or call [phone] option .