Delivery Specialist

O'Reilly Auto Parts; Stephens City (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

401k with contribution

Medical/Dental/Vision

FSA option

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers, ensuring safety and efficiency. This role also handles COD deliveries and processes returns.

You will use fleet handheld devices, keep vehicles clean and inspected, and support customer service and merchandising as needed. A valid driver’s license and clean driving record are required. Competitive wages with benefits offered.

Qualifications

• Must possess a legally required state driver's license and maintain a clean driving record.
• Strong interpersonal communication skills and a customer service mindset.
• Ability to adapt quickly to changing delivery situations and routes.
• Fluency in Spanish is highly desired.
• Attention to detail for cash handling and order accuracy.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Process COD deliveries and collect monies, ensuring secure handling.
• Collect customer signatures and update vehicle mileage using handheld devices.
• Perform daily vehicle inspections, keep vehicles clean, and secure keys and cards.
• Assist with customer service, merchandising, and light stocking as needed.

Skills

Driver's license

Interpersonal skills

Adaptability

Bilingual (Spanish)

Attention to detail

Tools

Fleet handheld devices

Job description

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Essential Job Functions

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and monies collected secure at all times.
• Pick up customer returns (i.e., new, warranty, cores, etc.) and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates (i.e.: phones, sales and service).
• All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities

Required

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Desired

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages (Spanish is highly desired).

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.