Delivery Specialist

O'Reilly Auto Parts; Columbia City (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a Delivery Specialist to ensure safe and efficient delivery of products to customers. This role involves operating company vehicles, managing deliveries, and providing excellent customer service. The ideal candidate will possess strong communication skills and the ability to adapt to changing situations. Join a company that values growth and stability, where your contributions will be recognized and rewarded. If you are passionate about customer service and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

• Strong interpersonal communication skills are essential.
• Ability to adapt quickly to changing delivery situations.

Responsibilities

• Operate vehicles to deliver parts to customers safely and efficiently.
• Perform daily vehicle inspections and maintain cleanliness.

Skills

Alphanumeric matching

Interpersonal communication

Adaptability

Education

High school diploma or equivalent

Tools

Delivery fleet management devices

Job description

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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

Essential Job Functions

1. Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
2. Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
3. Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
4. Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
5. Pick up customer returns, such as new, warranty, cores, etc., and fill out driver return slip.
6. Communicate any problems or special needs from customers to store management.
7. Report vehicle maintenance needs, accidents, or vehicle damage immediately to the store manager.
8. Ensure the fuel tank is filled, and lock and secure the vehicle at the end of the day.
9. Clock in/out according to company policy.
10. Perform additional duties as assigned, including customer service, sweeping, stocking, merchandising, errands, core returns, and stock management.
11. Assist customers, serve as a cashier, or help with merchandising tasks as needed.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Adapt quickly and effectively to changing delivery situations.
• Driving record must meet company standards (14/18-point system).
• Legally required state driver's license and compliance with company driving eligibility requirements.

Desired:

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages, especially Spanish.

O’Reilly Auto Parts offers a proven track record of growth and stability, promoting from within and encouraging career development.