Delivery Specialist

O'Reilly Auto Parts; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Delivery Specialist in Charlotte, NC. This role involves operating store vehicles to deliver automotive parts to professional customers efficiently and safely. You will also handle customer returns and ensure vehicle maintenance. Ideal candidates will possess strong communication skills and a valid driver's license. Opportunities for growth within the company are available.

Benefits

Growth Opportunities

Promote-from-within Philosophy

Qualifications

• Ability to quickly match alphanumeric sequences.
• Driving record meeting company standards.

Responsibilities

• Operate company vehicles to deliver parts and products to customers.
• Perform additional duties such as customer service and stocking.

Skills

Interpersonal Communication

Adaptability

Job description

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The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Essential Job Functions

1. Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
2. Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
3. Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
4. Secure vehicles, keys, fuel/fleet credit cards, hand-held devices, and collected monies at all times.
5. Pick up customer returns and fill out driver return slips.
6. Communicate any issues or customer needs to store management.
7. Report vehicle maintenance needs, accidents, or damage immediately.
8. Ensure fuel tank is filled and lock/secure vehicle at end of day.
9. Clock in/out as per company policy.
10. Perform additional duties such as customer service, stocking, merchandising, errands, core returns, and stock checking.
11. Assist customers, serve as cashier, or help with merchandising as needed.
12. Perform other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required:

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt to changing delivery situations.
• Driving record meeting company standards (14/18-point system).
• Legally required driver’s license and driving eligibility.

Desired:

• Familiarity with automotive parts.
• Ability to operate light store equipment.
• Fluency in multiple languages, especially Spanish.

O’Reilly Auto Parts offers growth opportunities and a strong promote-from-within philosophy.