Delivery Services Manager / Dispatch Coordinator (7508)

ABC Supply; Braintree (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Paid vacation

Paid sick days

Paid holidays

Job summary

ABC Supply Interiors in Massachusetts is seeking a Delivery Services Manager to schedule and route deliveries, coordinate fleet maintenance, and keep customers informed on delivery status. The role emphasizes safety, compliance, and leadership within a nationwide building-material distributor with local service focus.

Responsibilities include hiring and evaluating drivers, planning training, and ensuring CDL and certifications are up to date.

Qualifications

• Excellent communication and interpersonal skills.
• Proven leadership experience.
• Proficient in Microsoft Office and data entry.
• Ability to prioritize responsibilities and manage multiple service needs simultaneously.
• Previous dispatch experience is preferred.
• Mechanical knowledge is a plus.

Responsibilities

• Schedule and route product deliveries to customers.
• Coordinate fleet maintenance and vehicle safety.
• Update customers on delivery statuses and timelines.
• Ensure compliance with OSHA and federal road procedures.
• Assist in hiring and evaluating drivers and material handlers.
• Train drivers on new equipment and ensure certifications are current.

Job description

If you’re a logistics professional looking to advance your career with a nationally established company, look no further. At ABC Supply Interiors, the Delivery Services Manager schedules and routes product deliveries, coordinates fleet maintenance, updates customers on delivery statuses and ensures safety and compliance.ABC Supply Interiors is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. ABC Supply Interiors delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.Specific duties may include:Scheduling and routing product deliveriesMaking sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicleAssessing job site delivery requirements and assigning appropriate delivery vehiclesResolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairsKeeping customers informed of delivery statusEnsuring that all OSHA and federal road procedures are followedParticipating in the hiring of drivers and material handlers, as well as their performance managementCoordinating fleet maintenance and ensuring all repairs are completed properlyScheduling new equipment training for drivers and ensuring they are fully certified to operate the equipmentEnsuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updatedSpecific qualifications include:Excellent communication and interpersonal skillsProven leadership experienceProficient in Microsoft Office and data entryAbility to prioritize responsibilities and manage multiple service needs simultaneouslyPrevious dispatch experience is preferredMechanical knowledge is a plusBenefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysPay Rate Information$25-35/hr. Based on experience & qualifications.Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.