Delivery Services Manager / Dispatch Coordinator

ABC Supply Co.; Branford (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Employee assistance program

Disability insurance

Life insurance

Flex spending

Paid vacation

Paid holidays

Job summary

ABC Supply Co. in Branford, CT, is seeking a Delivery Services Manager to schedule and route product deliveries, coordinate fleet maintenance, and ensure safety and regulatory compliance.

You will lead drivers, monitor delivery statuses, and engage with customers to provide timely updates while upholding OSHA standards and company policies. This role offers opportunities to enhance logistics operations within a nationally established wholesale company.

Qualifications

• Excellent communication and interpersonal skills.
• Proven leadership experience.
• Proficient in Microsoft Office and data entry.
• Ability to prioritize responsibilities and manage multiple service needs simultaneously.
• Previous dispatch experience is preferred.
• Mechanical knowledge is a plus.

Responsibilities

• Scheduling and routing product deliveries.
• Making sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicle.
• Assessing job site delivery requirements and assigning appropriate delivery vehicles.
• Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairs.
• Keeping customers informed of delivery status.
• Ensuring that all OSHA and federal road procedures are followed.
• Participating in the hiring of drivers and material handlers, as well as their performance management.
• Coordinating fleet maintenance and ensuring all repairs are completed properly.
• Scheduling new equipment training for drivers and ensuring they are fully certified to operate the equipment.
• Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updated.

Skills

Communication

Interpersonal skills

Leadership experience

Microsoft Office

Data entry

Prioritization

Dispatch

Mechanical knowledge

Job description

If you’re a logistics professional looking to advance your career with a nationally established company, look no further. At ABC Supply, America’s largest wholesale distributor of exterior and interior building products, the Delivery Services Manager schedules and routes product deliveries, coordinates fleet maintenance, updates customers on delivery statuses, and ensures safety and compliance.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Specific duties may include:

• Scheduling and routing product deliveries
• Making sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicle
• Assessing job site delivery requirements and assigning appropriate delivery vehicles
• Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairs
• Keeping customers informed of delivery status
• Ensuring that all OSHA and federal road procedures are followed
• Participating in the hiring of drivers and material handlers, as well as their performance management
• Coordinating fleet maintenance and ensuring all repairs are completed properly
• Scheduling new equipment training for drivers and ensuring they are fully certified to operate the equipment
• Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updated

Specific qualifications include:

• Excellent communication and interpersonal skills
• Proven leadership experience
• Proficient in Microsoft Office and data entry
• Ability to prioritize responsibilities and manage multiple service needs simultaneously
• Previous dispatch experience is preferred
• Mechanical knowledge is a plus

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.