Delivery Service Representative - Orlando, FL

Panache Events JBK Group; Orlando, Northern (FL, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Panache Events JBK Group is seeking delivery service representatives to manage multi-stop deliveries for our high-end event rentals, including tableware, furniture, and catering equipment. The role emphasizes safety, reliability, and exceptional customer service at venues across our markets.

Responsibilities include operating a 26’ box truck, coordinating with on-site planners and warehouse teams, and maintaining quality inspections to ensure flawless event execution.

Qualifications

• Must be 21 years of age or older.
• Valid driver's license with a clean driving record (CDL not required).
• Proficient English (written and verbal).
• High school diploma or GED completed.
• Maintain professionalism while representing the company at venues.
• Strong math, multitasking, and fast-paced decision making.

Responsibilities

• Safely operate 26’ box trucks (non-CDL) for deliveries and pickups.
• Provide on-time, high-quality customer service with the team and venue staff.
• Coordinate with sales and warehouse for accurate equipment handling.
• Perform quality checks to uphold company standards.
• Follow routes and FMCSA regulations as directed.
• Support additional duties as needed.

Skills

English proficiency

Basic math skills

Multitasking

Customer service

Education

High school diploma or GED

Job description

We are looking for positive, motivated individuals who embody our Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART) to join our transportation team as Delivery Service Representatives (DSRs). In this role, you will manage multi-stop deliveries and pickups for corporate and residential clients within our service markets. From backyard picnics and intimate weddings to large-scale conventions and corporate galas, you will play a key role in ensuring the timely and professional delivery, setup, and breakdown of our high-end event rental products. This includes premium dishware, glassware, tables, furniture, linens, and catering and cooking equipment, helping to create unforgettable experiences at a variety of venues.

Check out our Delivery Service Representative overview video below:

Essential Duties and Responsibilities:

• Safely operate 26’ box trucks (non-CDL) to complete deliveries and pickups.
• Deliver exceptional customer service by ensuring on-time deliveries and pickups while collaborating with our team, on-site event planners, and venue staff to ensure smooth event execution.
• Coordinate closely with our sales and warehouse teams to ensure accurate handling of equipment and fulfillment of orders.
• Conduct quality control inspections to maintain our high company standards.
• Follow routes established by leadership to meet company and client expectations.
• Adhere to Federal Motor Carrier Safety Administration (FMCSA) regulations.
• Perform additional duties as required.

Work Conditions:

• Be prepared to work indoors and outdoors in various locations and weather conditions.

Prioritize safety when operating potentially hazardous equipment with appropriate safety measures in place.

• Expect physical demands including bending, lifting, and repetitive movements.

Schedule and Compensation:

• Workdays: Monday - Friday with availability required for 2-3 weekends per month during peak season (October-May).
• Flexibility required for varying start/end times, ranging from early mornings to late evenings.
• Seasonal Position: Our busiest months run from October through May. However, there is potential for long-term employment based on factors such as attendance, performance, and business needs.

Qualifications and Requirements:

• Must be 21 years of age.
• Valid driver’s license with a good driving record (less than 4 points in the last 3 years). CDL is not required.
• Proficiency in the English language (written and verbal) is required.
• High school diploma or general education degree (GED).
• Maintain professionalism when representing our company at various event venues.
• Strong basic math skills and ability to multitask, prioritize, and thrive in a fast-paced environment.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Regularly and repeatedly lift/move up to 50 lbs, frequently up to 100 lbs, and occasionally more than 100 lbs, often with team assistance and equipment such as dollies and pallet jacks.
• Cross-training opportunities available in other departments to expand your expertise, increase financial potential, and support long-term career growth.
• Successful completion of Predictive Index Assessment, company background check, drug screen, and DOT physical.