Delivery Service Representative Afternoon Shift - Cleveland, OH

Event Source; Cleveland (OH); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) after 60 days

PTO - 96 hours annually

Team member rental discounts

Job summary

A leading event services company in Cleveland is seeking a Delivery Service Representative for the afternoon shift. This role involves managing multi-stop deliveries and pickups for various events, ensuring exceptional service and adherence to safety regulations. The ideal candidate must be at least 21, possess a valid driver's license, and have a high school diploma or GED. Compensation ranges from $19 to $23 per hour, with benefits including medical, dental, and opportunities for career growth.

Qualifications

• Must be 21 years of age.
• Valid driver’s license with a good driving record.
• Strong basic math skills and ability to multitask.

Responsibilities

• Safely operate 26’ box trucks for deliveries.
• Deliver exceptional customer service during events.
• Conduct quality control inspections.
• Follow FMCSA regulations.

Skills

Customer service

Safety compliance

Basic math skills

Multitasking

English proficiency

Education

High school diploma or GED

Job description

Delivery Service Representative Afternoon Shift

Position Summary:

We are looking for positive, motivated individuals who embody our Core Values of Consistency, Adaptability, Reliability, and Teamwork (CART) to join our transportation team as Delivery Service Representatives (DSRs). In this role, you will manage multi-stop deliveries and pickups for corporate and residential clients within our service markets. From backyard picnics and intimate weddings to large-scale conventions and corporate galas, you will play a key role in ensuring the timely and professional delivery, setup, and breakdown of our high-end event rental products. This includes premium dishware, glassware, tables, furniture, linens, and catering and cooking equipment, helping to create unforgettable experiences at a variety of venues.

Check out our Delivery Service Representative overview video below:

Essential Duties and Responsibilities:

Safely operate 26’ box trucks (non-CDL) to complete deliveries and pickups.

• Deliver exceptional customer service by ensuring on-time deliveries and pickups while collaborating with our team, on-site event planners, and venue staff to ensure smooth event execution.
• Coordinate closely with our sales and warehouse teams to ensure accurate handling of equipment and fulfillment of orders.

Conduct quality control inspections to maintain our high company standards.

Follow routes established by leadership to meet company and client expectations.

Adhere to Federal Motor Carrier Safety Administration (FMCSA) regulations.

Perform additional duties as required.

Work Conditions:

Be prepared to work indoors and outdoors in various locations and weather conditions.

Prioritize safety when operating potentially hazardous equipment, with appropriate safety measures in place.

Expect physical demands including bending, lifting, and repetitive movements.

Compensation:

Pay: $19 – $23 per hour, based on experience.

Workdays: Monday - Friday with availability required for 2 - 3 weekends per month during peak season (April - October).

• Typical shift begins at 2:00pm and runs until completion, which varies based on factors such as event schedules, routes, and weather conditions.

Flexibility required for varying start/end times.

• Work Hours: In 2024, the average hours worked per week were approximately 43 hours during non-peak season and 50 hours during peak season.

Benefits and Perks:

• Medical, dental, vision, and 401(k) after 60 days.
• Enjoy team member rental discounts and participate in our referral program.
• 96 hours of PTO annually (prorated based on hire date/month).

Qualifications and Requirements:

Must be 21 years of age.

Valid driver’s license with a good driving record (less than 4 points in the last 3 years). CDL is not required.

Proficiency in the English language (written and verbal) is required.

High school diploma or general education degree (GED).

Maintain professionalism when representing our company at various event venues.

Strong basic math skills and ability to multitask, prioritize, and thrive in a fast-paced environment.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Regularly and repeatedly lift/move up to 50 lbs, frequently up to 100 lbs, and occasionally more than 100 lbs, often with team assistance and equipment such as dollies and pallet jacks.

Cross‑training opportunities available in other departments to expand your expertise, increase financial potential, and support long‑term career growth.

Successful completion of company background check, drug screen, and DOT physical.

Our online application is quick and easy. We look forward to hearing from you!