Delivery Senior Specialist

Amadeus; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Amadeus is seeking a Delivery Senior Specialist to oversee the delivery of technology solutions for travel agencies in the Asia Pacific region. The ideal candidate must have over 8 years of experience in project management with a strong understanding of travel industry systems and exceptional communication skills. This role involves managing complex projects, ensuring seamless service delivery, and collaborating with cross-functional teams in a dynamic, multicultural environment.

Benefits

Flexible Working Model

Professional Growth Opportunities

Attractive Compensation Packages

Caring Work Environment

Global Company Culture

Qualifications

• 8+ years of experience in project or delivery management, preferably in travel technology.
• Strong understanding of travel industry systems and integration practices.
• Proficiency in English and Mandarin (written Chinese is an advantage).

Responsibilities

• Define project structures, allocate resources, and manage budgets and timelines.
• Oversee end-to-end delivery across solutions.

Skills

Project Management

Negotiation

Organizational Skills

Issue Resolution

Communication

Tools

Microsoft Windows

Project Management Tools

Job description

Job Title

Delivery Senior Specialist

Summary of the Role

At Amadeus, we’re shaping the future of travel. As aDelivery Senior Specialist, you will play a key role in implementing and integrating our solutions for travel agencies across the Asia Pacific region. You’ll manage complex projects, coordinate cross-functional teams, and ensure customers receive seamless, high-quality service. This position is well-suited for a collaborative professional who excels in dynamic, multicultural environments and is committed to delivering value through technology.

In This Role You’ll / Your Main Responsibilities

• Define project structures, allocate resources, and manage budgets and timelines.

• Oversee end-to-end delivery across standard, custom, and consulting solutions.

• Align internal delivery commitments with customer expectations and ensure timely follow-up.

• Maintain customer dashboards and provide summaries of key risks and issues.

• Serve as the primary contact for delivery-related escalations.

• Manage project tracking tools, templates, and performance metrics.

• Collaborate with commercial and pre-sales teams to assess needs and recommend solutions.

• Plan and manage integration schedules and support technical documentation.

• Lead virtual teams with clearly defined roles and responsibilities.

• Promote accountability, process compliance, and effective communication across teams.

About the Ideal Candidate

• 8+ years of experience in project or delivery management, preferably in travel technology.

• Strong understanding of travel industry systems and integration practices.

• Proficiency in English and Mandarin (written Chinese is an advantage).

• Excellent organizational, negotiation, and issue-resolution skills.

• Ability to work effectively with diverse, distributed teams.

• Skilled in Microsoft Windows and project management tools.

What we can offer you

• ? A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

• ? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• ? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

• ? A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

• ? A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

• ? A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

• ? A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

• ? A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, andas a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.