Delivery & Sales Support Specialist

Green Dot Labs; Boulder (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision

HSA option

401(k) plan

Paid time off

Job summary

Green Dot Labs is seeking a Delivery & Sales Support Specialist in Boulder to serve as a customer-facing representative and support distribution, logistics, and sales operations. You will deliver products to retail partners, manage schedules, and assist with merchandising and customer service.

The role emphasizes organization, time management, compliance, and strong brand representation while supporting partner relationships and operational excellence.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with clean MVR.
• Ability to obtain and maintain an active MED Badge.
• Must be at least 25 years of age due to vehicle insurance.
• Reliable transportation to and from the workplace.

Responsibilities

• Deliver products to retail partners on time and in compliance with regulations.
• Plan and execute daily delivery schedules using route optimization software.
• Load, unload, and transport products with inventory accuracy.
• Maintain vehicle cleanliness and safety inspections.

Skills

Customer service

Delivery operations

CRM familiarity

Route planning

Communication

Time management

Teamwork

Professionalism

Education

High school diploma or equivalent

Tools

CRM systems

Route optimization software

Active MED badge

Job description

• Location Boulder,Boulder, CO, 80301,United States
• Base Pay $22.00 - $25.00 / Hour
• Job Category Sales
• Employee Type Full-Time Non-Exempt
• Manage Others No

Description

About Green Dot Labs

Green Dot Labs is a premium cannabis brand founded in Boulder, Colorado in 2014 by husband-and-wife team Dave and Alana Malone. Built on proprietary genetics, small-batch cultivation, and craft extraction across Flower, Live Resin, and Live Rosin, GDL has earned multiple #1 brand rankings from BDSA and Leafly and was named Flower Brand of the Year at the 2025 Emjays. With more than a decade of leadership in Colorado and an expansion into Arizona, GDL is known for its innovation, consistent quality, and deep consumer trust.

About the Role

The Delivery & Sales Support Specialist serves as a key customer-facing representative of Green Dot Labs and supports the company's distribution and sales operations. This role is responsible for delivering products to retail partners in a timely and compliant manner while maintaining exceptional customer service and strong brand representation.

The position supports multiple operational functions including distribution logistics, customer service, merchandising, and sales operations. Success in this role requires strong organization, time management, communication skills, and a commitment to compliance while supporting retail partner relationships and operational excellence.

Responsibilities

Distribution & Logistics

Deliver products to retail partners in a timely and compliant manner across assigned delivery routes

Plan and execute daily delivery schedules using route optimization software

Load, unload, and transport products while maintaining inventory accuracy and documentation requirements

Conduct interdepartmental product transfers as needed

Maintain company vehicles, including fueling, cleanliness, and routine safety inspections

Ensure all deliveries are completed in accordance with company policies and regulatory requirements

Customer Service & Relationship Management

Serve as a professional representative of Green Dot Labs during customer interactions

Build and maintain positive relationships with retail staff and management teams

Provide exceptional customer service and address customer needs professionally

Escalate customer concerns or operational issues to appropriate internal stakeholders

Support long-term retail partner relationships through consistent communication and reliability

Retail Merchandising & Brand Support

Assist with merchandising efforts following product deliveries

Install, maintain, and organize sales floor marketing materials and displays

Ensure promotional materials remain current and properly displayed

Communicate merchandising needs and opportunities to internal teams

Represent Green Dot Labs at retail events, activations, and promotional opportunities as assigned

Documentation & Reporting

Accurately receive, count, and document customer payments, including cash and checks

Complete and maintain all required delivery documentation and records

Track daily activities and customer interactions within CRM and other internal systems

Maintain accurate reporting related to deliveries, merchandising, and customer support activities

Operational Support

Support Sales Operations initiatives and cross-functional projects

Assist other departments during peak operational periods as needed

Participate in required safety training and company development programs

Perform additional duties as assigned

Qualifications & Requirements

High school diploma or equivalent required

Valid driver's license with a clean motor vehicle record

Ability to obtain and maintain an active MED Badge

Must be at least 25 years of age due to company vehicle insurance requirements

Reliable transportation to and from the workplace

Strong organizational, communication, and time management skills

Ability to work collaboratively in a team-oriented environment

High level of professionalism, integrity, and accountability

Preferred

Experience in delivery operations, logistics, or route planning

Experience in customer service, merchandising, or retail environments

Familiarity with CRM systems or route optimization software

Experience working in the cannabis industry

Work Environment & Physical Requirements

This role primarily operates outside of the production facility while performing deliveries, visiting customer locations, and attending off-site events. Some work may occur within production, warehouse, or office environments while supporting internal operations.

The role requires the ability to lift up to 50 pounds regularly and perform frequent standing, walking, bending, reaching, pushing, and pulling. Employees must be able to safely load and unload inventory and operate company vehicles for extended periods of time. The position typically follows a standard 40-hour workweek, with substantial time spent traveling between customer locations.

Benefits & Total Rewards

We offer a comprehensive benefits package for full-time employees working at least 30 hours per week, including medical, dental, and vision coverage, an HSA option for eligible plans, company-paid basic life and AD&D insurance, an Employee Assistance Program, paid time off, and a 401(k) plan. Benefits for most employees become effective the first day of the month following 60 days of employment. Eligible employees may participate in the 401(k) plan after 90 days of employment, subject to plan terms and eligibility requirements.

EEO Statement

Green Dot Labs provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, including based on any legally protected status.