DELIVERY ROUTING COORDINATOR

Hudson's Furniture; Sanford (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Hudson's Furniture is seeking a Delivery Routing Coordinator in Sanford, FL to join our Delivery Operations team. The role focuses on planning routes, coordinating schedules, and ensuring timely furniture deliveries.

You will collaborate with routing partners and internal teams to maintain efficient delivery operations, handle reschedules, and communicate with customers. This is an on-site, Monday–Friday position at our Distribution Center.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and a team-oriented attitude.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Microsoft Excel and Google Sheets.
• Customer service experience with a willingness to help others.
• Ability to adapt to scheduling changes and problem-solve.

Responsibilities

• Plan and coordinate daily truck routes to ensure efficient and timely furniture deliveries.
• Manage delivery reschedules, add-ons, and special delivery requests.
• Work closely with our routing partner, DispatchTrack, to support daily operations.
• Monitor delivery volume and truck capacity to help keep schedules running smoothly.
• Coordinate with warehouse supervisors, delivery teams, and sales associates to ensure deliveries are properly scheduled.
• Assist with scheduling deliveries outside our normal service areas.
• Prepare and share delivery reports with management.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Excel

Google Sheets

Customer service

Education

High school diploma or equivalent

Tools

DispatchTrack

GPS systems

Job description

Join the Hudson's Furniture Family!

At Hudson's Furniture, we believe in creating a positive work environment where teamwork, hard work, and dedication are valued. As a second-generation, family-owned company, we've been helping Florida families turn houses into homes since 1981.

We're looking for a dependable, organized, and detail-oriented Delivery Routing Coordinator to join our Delivery Operations team!

Position Details

• Pay: $16.00 per hour

• Schedule: Monday – Friday | 8:30 AM – 5:00 PM

• Location: Hudson's Furniture Distribution Center, Sanford, FL

• Department: Delivery Operations

In this role, you'll help keep our delivery operations running smoothly by coordinating truck routes, communicating with our teams, and ensuring our customers receive their furniture as efficiently as possible. If you're a great multitasker, enjoy problem-solving, and thrive in a fast-paced environment, we'd love to meet you!

What You'll Do

Delivery Routing & Scheduling

• Plan and coordinate daily truck routes to ensure efficient and timely furniture deliveries.

• Manage delivery reschedules, add-ons, and special delivery requests.

• Work closely with our routing partner, DispatchTrack, to support daily operations.

• Monitor delivery volume and truck capacity to help keep schedules running smoothly.

• Coordinate with warehouse supervisors, delivery teams, and sales associates to ensure deliveries are properly scheduled.

• Assist with scheduling deliveries outside our normal service areas.

• Prepare and share delivery reports with management.

Communication & Customer Service

• Maintain clear, professional communication with sales associates, warehouse teams, delivery crews, and management.

• Respond to delivery questions and requests by phone and email.

• Track customer delivery surveys, follow up on feedback, and communicate concerns to the appropriate teams.

• Maintain accurate spreadsheets, reports, and delivery records.

• Help resolve scheduling challenges and keep everyone informed of changes.

Fleet Maintenance Coordination

• Schedule routine truck maintenance, inspections, and repairs.

• Coordinate with repair shops, vendors, and leasing companies to keep our fleet operating safely.

• Maintain accurate vehicle maintenance records and service logs.

• Review daily driver vehicle reports and help ensure reported issues are addressed.

• Assist with maintaining required DOT documentation and vehicle compliance records.

• Track vehicle downtime and coordinate replacement trucks when needed.

Linehaul & Warehouse Coordination

• Work closely with the Linehaul Lead to coordinate merchandise transfers and delivery schedules.

• Help ensure furniture arrives at the appropriate locations in time for scheduled deliveries.

• Communicate delays, schedule changes, and transportation needs to the appropriate teams.

• Assist with coordinating truck availability, maintenance schedules, and warehouse operations.

What We're Looking For

• Strong organizational skills and excellent attention to detail.

• Great communication skills and a positive, team-oriented attitude.

• Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.

• Strong computer skills, including Microsoft Excel and Google Sheets.

• Customer service experience and a willingness to help others.

• Ability to solve problems and adapt when schedules change.

• Experience with routing software, GPS systems, or DispatchTrack is a plus.

• Familiarity with fleet maintenance or DOT requirements is helpful but not required.

• High school diploma or equivalent required.

Work Environment

• Monday through Friday, 8:30 AM – 5:00 PM.

• Combination of office and warehouse environments.

• May require working in both climate-controlled and non-climate-controlled areas.

• Regular communication and collaboration with multiple departments.

Why Hudson's Furniture?

At Hudson's, we're more than just a furniture company — we're a family! We take pride in supporting one another, working together, and creating a workplace where our team members feel valued.

We believe that great people make a great company, and we're always looking for individuals who share our commitment to teamwork, customer service, and doing the right thing.

Ready to Join Our Team?

If you're organized, dependable, and ready to play an important role in keeping our deliveries on track, we'd love to hear from you!

Come grow with Hudson's Furniture and help us continue Turning Houses into Homes!

This job description is intended to provide a general overview of the position and is not an all-inclusive list of responsibilities, duties, or qualifications. Additional tasks and responsibilities may be assigned based on business needs.

Hudson's Furniture is an Equal Opportunity Employer. We welcome applicants from all backgrounds and are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.