DELIVERY QUALITY ASSURANCE SUPERVISOR

Drgok; Fort Walton Beach (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Drgok is seeking a qualified Quality Assurance Manager to supervise deployment schedules for RPA site QA reps, ensure training, and maintain compliance with Air Force/DCMA standards. The role requires travel, multi-site leadership, and strong data reporting via SharePoint.

The ideal candidate has 5+ years in aircraft maintenance, 3+ years in leadership, AS9100 auditing, and a STEM degree. Experience with SAP and Lean Six Sigma is preferred.

Qualifications

• Five years of aircraft maintenance experience with at least three years in a leadership role equivalent to a U.S. Air Force maintenance or Production Superintendent.
• At least one year on MQ-1 and/or MQ-9 aircraft.
• Three years of Quality practitioner experience.
• STEM degree from an accredited college or equivalent education/certification.
• Experience with Air Force, DCMA, and federal government instructions, regulations, and policies.
• AS9100 Internal Auditor trained/certified.
• Experience on a Quality CAB and with AF Special Operations customers.
• Experience using SharePoint and SAP.
• Proficiency with MS Office including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Must be willing to travel (domestic and international).
• Supervise and coordinate the deployment schedule for deployed Quality Control representatives for all Remotely Piloted Aircraft (RPA) sites.
• Ensure all employee training requirements are met.
• Generate and follow-up on a Corrective Action and Root Cause Analysis requests.
• Provide employees direction and interpretation of all Quality Contractual, Customer, Regulatory, and company requirements.
• Act as a liaison with customer, Quality Assurance Evaluators, and Quality Assurance Specialists.
• Interface with Registrar during third party AS9100 Rev D certification and/or surveillance visits.
• Generate and sustain quality site-specific aviation safety procedures per DCMA INST 8210.1.
• Retrieve inspection and/or audit data from overseas Quality Control representatives.
• Populate SharePoint Quality Dashboard and provide metrics (as required).
• Conduct annual site visits to ensure policies and procedures are met and discuss any employee concerns.
• Attend Program Management Review (PMR) annually.
• Other duties and requirements as identified and/or prescribed to meet program requirements.

Skills

Leadership

Project coordination

Verbal and written communication

AS9100 Internal Auditor

SharePoint

SAP

LEAN/Six Sigma

Microsoft Office

Education

STEM degree

Tools

SharePoint

SAP

MS Excel

Job description

Description

Essential Duties and Responsibilities include, but are not limited to:

• Must be willing to travel (domestic and international).
• Supervise and coordinate the deployment schedule for deployed Quality Control representatives for all Remotely Piloted Aircraft (RPA) sites.
• Ensure all employee training requirements are met.
• Generate and follow-up on a Corrective Action and Route Cause Analysis requests.
• Provide employees direction and interpretation of all Quality Contractual, Customer, Regulatory, and company requirements.
• Act as a liaison with customer, Quality Assurance Evaluators, and Quality Assurance Specialists.
• Interface with Registrar during third party AS9100 Rev D certification and/or surveillance visits.
• Generate and sustain quality site-specific aviation safety procedures per DCMA INST 8210.1.
• Retrieve inspection and/or audit data from overseas Quality Control representatives.
• Populate SharePoint Quality Dashboard and provide metrics (as required).
• Conduct annual site visits to ensure policies and procedures are met and discuss any employee concerns.
• Attend Program Management Review (PMR) annually.
• Other duties and requirements as identified and/or prescribed to meet program requirements.

Requirements

Required Education and Experience

• Must have at least five (5) years’ experience in aircraft maintenance with at least three (3) years’ experience in a leadership and/or management role equivalent to a U.S. Air Force maintenance or Production Superintendent.
• Must have at least one (1) year on the MQ-1 and/or MQ-9 aircraft.
• Must have three (3) years of Quality practitioner experience.
• Must have a Science, Technology, Engineering, Mathematics (STEM) degree from an accredited college, or equivalent experience/combined education or certification.
• Experience in maintaining adherence to Air Force, DCMA, and federal government instructions, regulations, and policies. Possess excellent verbal and written communication and presentation skills.
• Ability to lead a team at multiple sites.
• AS9100 Internal Auditor trained/certified.
• Experience serving on a Quality Corrective Action Board (CAB)
• Previous experience with AF Special Operations customer.
• Experience using SharePoint platform.
• LEAN/Six Sigma experience.
• Skilled in Virtual Basic Applications for Microsoft Excel.
• Weight and Balance certified.
• Experience using SAP.
• Must understand Microsoft Office applications to include Outlook, Microsoft Word, Excel, and PowerPoint.

Supervisory Responsibilities

As Required

Security Responsibilities

• Eligible and obtain (if required) a DoD Personnel Security Clearance.
• Must have a valid U.S. Passport.
• Must successfully complete CONUS Recovery Center (CRC) training to deploy.
• Must comply with all company Information Systems security policies and procedures.

Language Skills

Must be able to read, write, speak, and understand the English language. Must have the ability to

read, analyze, and interpret the complex word and technical documents/diagrams.

Must be able to effectively communicate orally and in writing and work effectively as part of a

team.

Reasoning Ability and Mathematical Skills

Must be able to analyze problems, collect data, establish facts, and draw valid conclusions. An

ability to interpret complex customer requirements and attitudes from verbal, non-verbal, and

written communication is desirable. Must be able to calculate figures and numbers, and

percentages and be able to draw and interpret graphs. Ability to read and understand electrical

schematics and drawings.

Work Environment and Physical Demands

The work environment and physical characteristics described here are representative of those an

employee encounters while performing the essential functions of this position. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

• Must be able to lift and/or move at least 50 pounds.
• Must be able to walk and/or climb stairs and ladders.
• Must be able to accommodate confined spaces.
• Must be able to stoop, bend, and crawl on top or under equipment.
• Must be able to detect odors, noises, bangs, etc., or other sounds to detect discrepancies of malfunctioning equipment.
• Must be able to distinguish colors.
• Must be able to perform Domestic and International travel as required.
• Shop floor environment.
• Will be working in areas with risk of injury from electrical applications, moving mechanical parts, hydraulic, or pneumatic systems under pressure and electrical motion systems.
• May be exposed to conditions of extreme heat, airborne particles, and loud noises