Delivery Practice Manager, AWS Industries

Amazon Web Services (AWS); New York (NY); Presencial; USD 186.000 - 251.000; Jornada completa

Descripción de la vacante

Amazon Web Services (AWS) ProServe is hiring a Delivery Practice Manager (DPM) to lead the Shared Delivery Team (SDT). You will manage Delivery Consultants and engage with executives to architect and deliver transformational cloud projects, aligning business outcomes with AWS offerings.

You will drive scope of engagements, ensure on-time, within-budget delivery, and partner with sales to grow the practice while maintaining high customer satisfaction across global accounts.

Formación

• Experience leading teams of Delivery Consultants or Engagement Managers in technology projects.
• Ability to translate business outcomes into AWS ProServe offerings and proposals.
• Proven track record of engaging with senior executives and governing boards.

Responsabilidades

• Build and manage a high-performing team of Delivery Consultants.
• Collaborate with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features.
• Develop and oversee the implementation of innovative IT strategies for customers.
• Manage practice P&L, ensuring on-time and within-budget delivery of customer engagements.
• Drive business development initiatives and exceed customer satisfaction targets.

Conocimientos

Team leadership

Delivery management

Stakeholder management

Strategic advisory

Business development

Technical requirements scoping

Descripción del empleo

Description

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.

Description

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW’s.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
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Key job responsibilities

• Building and managing a high-performing team of Delivery Consultants
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
• Driving business development initiatives and exceed customer satisfaction targets

About The Team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, FL, Tampa - 169,000.00 - 228,600.00 USD annually

USA, NY, New York - 185,800.00 - 251,400.00 USD annually

USA, TX, Dallas - 169,000.00 - 228,600.00 USD annually

USA, TX, Houston - 169,000.00 - 228,600.00 USD annually

USA, VA, Herndon - 169,000.00 - 228,600.00 USD annually

USA, WA, Bellevue - 169,000.00 - 228,600.00 USD annually

Company

Amazon Web Services, Inc.

Job ID: A10493476