Delivery Operations Supervisor: Routes, KPIs & Safety

Martin Brower UK and Ireland; Caledonia (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K Match

Paid Time Off

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking a Delivery Operations Supervisor in Michigan to oversee daily delivery activities, plan driver schedules, and manage routes to ensure timely deliveries.

You will drive employee engagement, monitor KPIs, and ensure safety and regulatory compliance, while maintaining strong relationships with customers and internal teams. Prior experience in supervisory roles is required.

Qualifications

• Associates Degree with 3 to 4 plus years of related experience and 0 to 1 plus years supervisory experience.
• CDL Class A license or willingness to obtain within a specified timeframe.
• Bachelor’s Degree preferred.

Responsibilities

• Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time.
• Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated.
• Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets.
• Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes.
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries.
• Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives.
• Other projects or duties as assigned

Skills

Supervisory experience

Education

Associates Degree

High School Diploma or GED

Bachelor’s Degree

Job description

Reyes Coca-Cola Bottling is seeking a Delivery Operations Supervisor in Michigan to oversee daily delivery activities, plan driver schedules, and manage routes to ensure timely deliveries.

You will drive employee engagement, monitor KPIs, and ensure safety and regulatory compliance, while maintaining strong relationships with customers and internal teams. Prior experience in supervisory roles is required.